Recent content by Adrasteia

  1. Adrasteia

    You bet! It's been taken care of. Thanks!

    You bet! It's been taken care of. Thanks!
  2. Adrasteia

    Hi pap41! Hello! If you are experiencing an issue with Monster Squad, please submit a ticket to...

    Hi pap41! Hello! If you are experiencing an issue with Monster Squad, please submit a ticket to our Customer Support department with as much detailed information as possible either in-game or via the following link: https://nexonm.com/monster-squad-support/. We are unable to provide support...
  3. Adrasteia

    Fair treatment to all players

    Hello everybody! An update has been posted that can be read here: https://forum.nexonm.com/forum/nexonm-games/dominations/bugs-and-known-issues/117222-update-alliances-crowns-and-medals-issue If you have already submitted a support ticket, please wait to receive a response as duplicate...
  4. Adrasteia

    Update: Alliances, Crowns, and Medals Issue

    Greetings, Leaders! We wanted to take this time to inform you all of immediate as well as upcoming updates being made to DomiNations, but first we wanted to express our gratitude for how patient and understanding you all have been over the last week with all of the unexpected issues that have...
  5. Adrasteia

    Update: Alliances, Crowns, and Medals Issue

    Greetings, Leaders! We wanted to take this time to inform you all of immediate as well as upcoming updates being made to DomiNations, but first we wanted to express our gratitude for how patient and understanding you all have been over the last week with all of the unexpected issues that have...
  6. Adrasteia

    Fair treatment to all players

    Hey Redgar, We will not be performing the rollback, and the announcement was slightly delayed to today. We'll have that up for you all before our end of day. Stay tuned!
  7. Adrasteia

    Fair treatment to all players

    Hey Redgar, There was a slight delay, but we're working on having it all out to you by our end of day today. Thanks for being so patient! :)
  8. Adrasteia

    My whole base downgraded

    Hey everybody, After logging into the game, post last nights maintenance, are you still experiencing the same errors? If so, please take a screenshot and submit a ticket to our Customer Support department. From there they'll be able to start troubleshooting and see what went wrong, and then...
  9. Adrasteia

    Fair treatment to all players

    5minutes, We hear you loud and clear, and what I can say right now is that we will not be rolling back and removing the Crowns that have been recently rewarded. Please stay tuned for an upcoming announcement. Thanks!
  10. Adrasteia

    Fair treatment to all players

    Hey Redgar, You make some very good points, so thank you for sharing them. We are currently working on an announcement that will be coming to you all today, so please be sure to keep an eye out for that.
  11. Adrasteia

    What is going on???

    Hi Max! Thanks for reaching out to us regarding this issue, and we apologize for the frustration and inconvenience this has caused you! We are unable to provide customer support through the forums for privacy reasons, as sometimes sensitive information is required in order to resolve the issue...
  12. Adrasteia

    Fair treatment to all players

    Whatwhat, I meant what I said about keeping all discussions and comments constructive, so please do not call other community members offensive terms simply because you disagree with their opinions and feedback. The thread was closed simply to keep all discussions regarding this issue...
  13. Adrasteia

    People bugging out over nothing the last few days

    Hey plinkus, Thank you so much for taking the time to leave us your feedback and everything. We greatly appreciate it. That being said, we are currently working on resolving these issues as we are committed to giving our players the very best DomiNations experience. As there is already an...
  14. Adrasteia

    WHERE IS MY CROWNS??? ANOTHER PROBLEM AGAIN CAN'T BELIEVE THIS

    If you have already submitted a ticket, please note that it can take up to 24 hours to receive an initial response due to ticket volume and other unforeseen circumstances. If there are tickets that you have submitted and are being marked as resolved, and you feel that is in error, please note...
  15. Adrasteia

    Stop doing maintenance without notifying your customers!!

    Hi everybody! Thank you all so much for taking the time to leave us your feedback and opinions regarding this matter. In the event that we know when maintenance is going to be performed, we do our best to communicate that as early as possible to the players so they have enough time to make...
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