Hey there - If you feel like the game is not working properly, the best way to contact us for further investigation on your specific accounts is to contact Support. You can submit an in-game support email by tapping Settings > Customer Service. If you have already taken these steps, we...
Hey there - Have you ever linked your game to any other devices? Also, it would be helpful to know which device you play your game on.
Also, please be sure to not share your player credentials with anyone or any websites.
Hey all - we are in the process of gathering more information on this issue. It would be super helpful if you could update your tickets with your geo-location and your internet service provider information. If it is easier, please PM me with the info. Thanks!
Hey all - This is an on-going issue with the forum software(vBulletin) we are using -- unfortunately, we do not have a fast fix at the moment. If there is anything in particular you would like to edit on your profile, please feel free to PM me with the details. Thanks for your understanding.