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It seems to be finally working now yes, sure took them a while.

Yeah it does suck, actual support apart from the community managers here seems non-existent no matter how many tickets I send I get some useless pre written answer and nothing is done for weeks and weeks. Quite the shame because the game seems promising but it'll die with this kinda support.

Yes it's connected with the Google+ account, the game even opens up and seems normal till I load my own account, then it just freezes which makes me pretty certain it's something in my town but I guess the devs still haven't bothered to take a look. I've mainly just tried reinstalling it a...

This crap is soon going on for 6 weeks, how is it possible nothing has been done?

Good to hear it works for someone at least, similar fix possible for me?

Yeah same here figjam, it's the update 4 weeks ago that caused it for me, not a single successful log in since then. This is getting ridiculous to be locked out of something we put some money in for such a long time. The chimpanzee seems quite likely at this point. And yeah the problem is my...

And then for some of us it happens without any special errors every single time for the past month now, really wish a simple reboot worked.

My name in game is also Ara

I told the support what i've told here and the only thing i got back was the usual canned answer of them already being aware of the issue so i guess they ain't gonna look into my case more right now.

Im getting the same problem recently, my birthday is 15th of Feb (although it somehow got entered as 02/02 in the forum) but anyway it says the Invalid Birthday error when i try to change my password or anything and changes are impossible to apply.

Im running it on a Nexus 5 with Lollipop os. I do suspect it maybe has something to do with my roads being bugged and getting stuck on an upgrade for a few weeks before the update? Is it possible to modify my town and remove every road and refund the cost if possible? I'd really just wanna...

Hello Today there was some kinda new update which mentioned fixing crashes but it has not fixed mine which has been there for over 2 weeks now. I still crash at about 15% of the loading bar every single time and don't seem to be the only one with this problem. Just making this post to let you...

Hello Ever since the update on 2/2 i cannot launch my game at all, it goes to about 15% loaded at max and just crashes every time. The very first time it said something about connection issues but after that it just tries to load normally and crashes pretty much at the same point. Last time i...