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RESOLVED. Customer service wasn’t responding through official channels but performed a deep dive investigation after seeing this post on Reddit. The results, “what we found was an anomaly in our data around upgrading generals and we determined that you were incorrectly banned”. They reinstated...

I’ve noticed this too. Maybe if they made it moonwalk then I’d say keep it.

I’ve been in contact with Jenny over the past week and she said they are slammed with the release of the Parliament. I also had issues with games crashing during battle once I got to Atomic Age on an old iPad Air and had to get a gaming Android phone to handle all the troops. Doesn’t seem like...

We noticed inconsistencies in reset too. For some it reset after 8 hrs, for some it reset at midnight, and for others it seemed like it reset based on the last time they contributed. There were bugs in the release so it’s not surprising there’s still some lingering bugs.

I would like to appeal to the forum admins to investigate my erroneous banning and punishment from a “crown freezing” accusation (I had to look this up). In Nexon’s attempts to deter cheating, I have been unfairly targeted and punished (7 day ban and seizure of +16k crowns). I have played...

I've switched devices several times from Nexus 5, to iPad Air, and now to a Razerphone for the game to run smoothly during battles. Game lag was so bad on the iPad that the game would close and I'd lose all deployed troops plus the ability to retrain all, which was heartbreaking during building...

We've seen this hack too, as have others

Yes, we have seen this hack in world wars too. A few troops deployed and the battle lost, but the outcome is a 5* victory. We always report these.

Did they give 100 crowns as a "sorry for the inconvenience"?

Sounds good, I will stop by. How long has your alliance been active?

Was this issue resolved? I would like to appeal to the forum admins for my own erroneous banning from a “crown freezing” accusation. In Nexon’s attempts to deter cheating, I have been unfairly targeted and punished (7 day ban and seizure of +16k crowns). I have played Dominations for 3-4 years...