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Account reset to dawn age BUG

Devilcry

Approved user
Joined
Dec 12, 2014
Messages
14
back on DAW AGE

Hi im leader of alliance have 48 member and my account just went on DAW AGE!!! after attacking went back to loading screen then it hangs up so i restart the game and it happens my account went back. heres the screen shot.hope to get my account back. if not no more domination for me....
 
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Guest

Guest
I have the same thing OOz7knA.jpg i hope this will get fixed ASAP
 

Devilcry

Approved user
Joined
Dec 12, 2014
Messages
14
hope someone address us if our account will be fix our we need to start over again. if that happen nevermind the money that i spend on this game but thats it i quitting domination and all the efforts that i put on this game is useless becoz someon is not doin there job properly. back on my other game and never recommend this one on my clan. its a waste of money and time!
 

vanski

Approved user
Joined
Dec 17, 2014
Messages
5
dawn age bug

same as other players, my town also went back to dawn age from medieval age. i hope you guys can fix this issue.
 

V-8

Approved user
Joined
Dec 17, 2014
Messages
19
Hi.
Same as many other players here my account has been reset to dawn age. First thing I started getting some random errors here and there like this:



Then after several game restarts I got stuck in the dawn age but with all my gold set to a minus 3M and my purchased crowns reset to the start value.
And I pretty much can't go any further from this state since my gold is minus. We need this to be fixed asap!

Screenshot_2014-12-17-17-05-12.jpg

My device is Samsung Galaxy Note 4 (SM-N910C) if this matters.
 
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Guest

Guest
Hey, everyone! I have some good news about this -- the game team has identified the issue are planning to issue a fix soon. Please note that if your account was affected by this bug, it will be restored to its status as of 12/16/2014 PST. Thanks for alerting us to this and for your support!
 

V-8

Approved user
Joined
Dec 17, 2014
Messages
19
Seems like we're going to lose one day progress (for me that's worth several in-game hours and about a half-million of raided resources) but anyway it's better than nothing.

Apprelia, please inform your team that we (affected users) want some sort of a compensation! I offer that you fill our warehouses and some extra crowns.
 
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Devilcry

Approved user
Joined
Dec 12, 2014
Messages
14
im agree with you V-8 need some extra crowns and resources. hours of raid and crowns you spend ended up nothing. miss Aulia thanks for the update about this matter .
 

Deathrowboat

Approved user
Joined
Dec 16, 2014
Messages
30
I am sorry I didnt see this post earlier, I started a new thread on this very issue. Bummer. I had some major wins between said date and was going to the next age. Ha Ha.
*Thread has been deleted now.
 
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Deathrowboat

Approved user
Joined
Dec 16, 2014
Messages
30
Time Warped

I started to upgrade my town centre to the classic age and then this happened. Dawn age with no upgrades but my army and levels reflect differently. I can only battle in the campain, no alliance (or gate). Bonus is I have mega cash and everything is cheap hahah. Please help this hurts my heart. I have reinstalled and linked to my google account and there was no change.
Screenshot_2014-12-18-11-51-21.jpg Screenshot_2014-12-18-11-51-52.jpg Screenshot_2014-12-18-11-49-43.jpg Screenshot_2014-12-18-11-51-42.jpg Screenshot_2014-12-18-10-43-42.jpgThis is the result withing the alliance (along with the multiplication bug) received_10153043674277089[1].jpeg


After i had reinstalled this is the error I had come up.
Screenshot_2014-12-18-12-09-45[1].png
 

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Guest

Guest
It is still not fixed, or at least for me. I have this bug for 4 days now and i am starting to get tired. Please fix this and compennsate us for the days we can not play.
 

vanski

Approved user
Joined
Dec 17, 2014
Messages
5
same here. my account was also not fixed. calling the attention of the community manager, any news on this issue? i just want my town back to its true state and continue playing. so much time have been wasted.
 
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Guest

Guest
Hello, all! The team recently performed maintenance on the game in order to improve the game's stabilization and performance. This maintenance was also the first step in fixing the issue where some accounts were reverted to the Dawn Age. Due to the complicated nature of this issue and locating all affected game accounts, please be patient as the game team continues to complete game restores. Thanks!
 

Elijah

Approved user
Joined
Dec 18, 2014
Messages
3
Same issue as V-8, my gold reset to -400+k, it says I'm in the Dawn Age but I kept all of my buildings and upgrades. Lost my troop upgrades and purchased/cleared land tiles. It still lets me perform upgrades (for food cost, can't do any gold upgrades since I'm negative). It also restarted the tutorial at the beginning of the game when the issue first occurred.

Am I understanding correctly that the server maintenance fixes the issue (this is complete) but we have to wait individually for our account to be reset manually by the Nexon team?

I have a Samsung Galaxy S5
 

Devilcry

Approved user
Joined
Dec 12, 2014
Messages
14
i just reply on the email that they send. asking when this " by the end of the day today" gonna happen maybe next year? miss Aulia we need your explanations about this. my clan mate is starting to leave my alliance because of this sh!ts happen.
 
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