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Are cheaters actually getting banned?

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LuSt

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Feb 29, 2020
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I know I stand with the community on this and for too long we’ve accepted the excuse that privacy policies forbid BHG from sharing details. Well… I’m here to call BS and provide proof that A) I don’t think they are banning players, the numbers are fraudulent and B) TOS specifically states that usernames and actions can be shared with other users.

 

nobodyknowsthetrouble

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It's hilarious how you argue here about ingame names being private information worth protecting.
At the same time, bhg distributes our real names and linked Facebook profiles (pictures) via unencrypted channels so that anyone can read them. As long as that remains the case, nobody here needs to talk about whether nicknames are worth protecting.
If real name (data is called 'social name') is not worth protecting, then certainly not nickname.
 

Seek

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Joined
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Messages
868
Players want the alliance names and player account name when banned. Simple update your TOS to reflect that if your caught cheating game name and alliance name will be published. At the end of day we are the players should have the say.

Give players that don’t cheat and pay toward folk’s salaries what we ask for. Goes long way to regaining trust.
 

I.D

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Oct 2, 2022
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all this happens because they can't give a f....... real replay. that's all. so many words to say nothing. fix the replays and then see how wolves become lambs. we can justify what you want with words. but the facts tell something else. the reality tells something else. if a person spends money and plays legit or spends nothing but plays legit. i don't see why they have to be protected for cheating. if you want to put words like privacy policy or tos and other nice BS on it, free to do so. but it doesn't change the reality...
ps. this is just a general thought addressed to the situation. it is not meant to point the finger at anyone explicitly.
ps2. if a product sells even though it has so many issues why should I fix it. would you fix it? ...
 
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Seek

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Did someone say replays? Yes replays and a 100 % accurate battle report that is not part of a simulation is needed. But as I been saying for years now till it happens BHG is just encouraging cheating by bad replays and failure to name players and player alliance that are banned

Something needs to change soon 10 years and we are still dealing with rampant cheating bad replays, battle report and lack of care in general by BHG. Players want cheaters named change ToS to reflect that. Simple we are ones keeping the lights on
 
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Nikolay

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Let's do a little hypothetical, and maybe I can learn something.

How do you, as a leader, confirm that you have an alliance member who is cheating? How are you policing your alliance, and can you do so infallibly?
I will tell you using our alliance as an example.
When a player joins an alliance, we ask him to contact the leader in a messenger. There he receives detailed instructions about our alliance, what requirements there are for players, what rules we have, discipline, including information about the ban on using cheats. If the player agrees with everything, he stays, otherwise, he leaves the alliance.
Many players themselves do not hide the fact that they use certain game vulnerabilities for cheating.

Yes, we do not have software to check the player, but a lot can be understood visually. For example, if a player destroys the best defensive bases without problems, we ask him to record the attack screen. Not a replay, which will show many things incorrectly, but a standard screen recording, which can now be launched on any device.

On the website https://domistats.com/ you can easily see what alliances the player was in before and contact players from these alliances, clarify why the player left, how adequate he is, whether there was a suspicion of his using cheats, etc.
If a player has three additional buildings at the base, which are usually purchased for a donation, ask for a screenshot of the VIP level. If it is level 0, then the player is clearly cheating.

Honest players are willing to share information and experience on how to win. Cheaters will evade answers and arouse suspicion. If a player from our alliance is suspected of cheating, then a conversation will be held with him and an ultimatum will be given - either he stops using cheats or leaves the alliance.

Yes, not every alliance observes such rules and discipline, because this requires attentiveness and a special approach to each player from the leader and his deputies
 

oddin

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That being said, I can certainly look into adding usernames to the weekly cheating report. Perhaps we start acknowledging people who report cheating and thanking them when it has been confirmed and an action has been taken against a player as well.
AHA!! Now we are talking! I can't wait to see that happen. A few key points:

- I have reported countless cheaters, both to Jenny and later to Josh. Some were minor offenses, others not. 99% of those reports ended in temp bans and the players were back into cheating very very soon. Pls stop this strategy. Do not tolerate serious offenses at all.

- Transparency is key for BHG because we the players have little confidence. You have to earn it by being straight forward and sincere.

- If you want people to start reporting again, then compensation is paramount. We just played a cheating alliance that filled all their SHs with Eisens level 90... we reported none.... No point in doing so. Your "research" does not go in depth or you do not have the right tools for the job. So, most of the time, the cheating goes unnoticed. For example, and I do not require an answer for this, can you find those that use this weird temple cheat that use blessings in war battles? Can you find those that use boosted coalitions? Can you find those that use TTs from an external server? If yes then ban them all. If no, then that is the reason we do not trust CS and BHG. Understand that for many years, we the players, were accepting one slap after the other.
 

oddin

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Oh, absolutely not, that'd be crazy to shame an alliance for a cheater that they had no idea was cheating. Sure, there could be some instances of an entire Alliance being involved with cheating, but that's not 100% the case.
i can think of one that my reports revealed 9 cheaters and all 9 of them were back into the game 7 days later. And their offense was boosted coalitions. Why did you allow them to return back?
 

Nikolay

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Messages
198
In fact, the problem is not in the players who use cheats. This is only a consequence of the problem. If all cheaters are banned, the number of players will decrease dramatically. The problem lies in the many vulnerabilities of the game itself. If they are eliminated, then players simply will not be able to cheat, and therefore bans will not be needed. Therefore, all the resources of the developers should be directed precisely to eliminating the cause of the problem, and not to its consequence
 

Ezekiel

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Joined
Dec 11, 2022
Messages
5
The problem lies in the many vulnerabilities of the game itself. If they are eliminated, then players simply will not be able to cheat, and therefore bans will not be needed.
Exactly. This game has so many exploits for players to exploit that BHG NEVER finds a way to fix them — even some that have been around for 6 or 7 years. What's worse is that almost every big update brings new exploits that can be exploited by players. Imagine if they spent their priority time on fixing bugs instead of designing and coming up with these graphics, or releasing rebalances and updates that piss off half community.
 

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Harlems369th

BHG Community Manager
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i can think of one that my reports revealed 9 cheaters and all 9 of them were back into the game 7 days later. And their offense was boosted coalitions. Why did you allow them to return back?
IF they were found to be cheating using an exploit as I defined earlier in this thread, and it was their first offense, they receive a 7-day ban.

AHA!! Now we are talking! I can't wait to see that happen. A few key points:

- I have reported countless cheaters, both to Jenny and later to Josh. Some were minor offenses, others not. 99% of those reports ended in temp bans and the players were back into cheating very very soon. Pls stop this strategy. Do not tolerate serious offenses at all.

- Transparency is key for BHG because we the players have little confidence. You have to earn it by being straight forward and sincere.

- If you want people to start reporting again, then compensation is paramount. We just played a cheating alliance that filled all their SHs with Eisens level 90... we reported none.... No point in doing so. Your "research" does not go in depth or you do not have the right tools for the job. So, most of the time, the cheating goes unnoticed. For example, and I do not require an answer for this, can you find those that use this weird temple cheat that use blessings in war battles? Can you find those that use boosted coalitions? Can you find those that use TTs from an external server? If yes then ban them all. If no, then that is the reason we do not trust CS and BHG. Understand that for many years, we the players, were accepting one slap after the other.

As I've said numerous times before, cheating evolves and is a constant battle in any game. Reporting helps us to identify root causes and allows us to build tools to better detect the anomalies created by tampering. Without reporting, we'd need to skim each and every match manually within the game, which isn't possible.

I know we closed a path to utilize boosted coalitions a couple years back. If there is a new one, let us know! If you don't, then it'll take even longer for us to find the vulnerability, and players will have to deal with that possibility until we maybe one day find it. We closed paths to the infamous 'external server', we closed an APK path, we have closed many vulnerabilities in the past due to the assistance of many reports helping us pinpoint the cause. It is certainly possible that some cheats can return because of a different vulnerability that we're not aware of that someone may have found.

I can say that with our new replay system improvements it has created better tools to catch cheating, as we shared in our Replay Update post, these fixes bring even better and faster resolutions for cheating. Our most recent improvements were added in 12.18, and we're still continuing for the next path of completion.
 

Seek

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Aug 23, 2022
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868
Some major well-known cheating alliances require special handling.
BRx Army (renamed 空手戦士協会 ) , how many of their players got banned recently? @Harlems369th


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^^^^^^^ What he said and would like a return of the glory also lol
 

Bossss

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Jun 19, 2025
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Some major well-known cheating alliances require special handling.
BRx Army (renamed 空手戦士協会 ) , how many of their players got banned recently? @Harlems369th


View attachment 13573


View attachment 13574
Para de chorar e vai encher o saco de outro !!

Jogo esse jogo desde 2016.

Conta limpa, gasto dinheiro todo mês nisso aqui e vejo um monte de aliança reclamando.

Allys com fortalezas cheias toda guerra, torres bazucas e outras construções extras sempre disponíveis.

Por muitos anos fomos top3 do mundo com a Xtreme.

Já joguei em outras alianças tb como a Ares. E sempre a mesma chatice. A quase 10 anos chorando e não sabendo perder.

Quer encher o saco, procura minha base la e veja se acha algo de ilegal.

Boss. Líder da BR Army
 

Seek

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Joined
Aug 23, 2022
Messages
868
Well one day BHG might take cheating seriously. I just call it as I see it. Next time I hope they strip alliance of all glory with that many banned players it should have already happened.
 
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Harlems369th

BHG Community Manager
Staff member
Joined
May 6, 2022
Messages
1,295
Going to lock this thread, I think any of the positive discourse that came about has already passed. Thank you for showing an example of why we probably wouldn't want to show usernames on our ban reports.
 
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