Banned for suspicious activity - what?

[H@rry]

As leader of my alliance I was banned today for what reason? I am playing since the beginning of DomiNations (my player # is in the 800k's), using no illegal software, even I have no jailbreaked device. So, what's going wrong with my account?
Last week, another player of my alliance was banned because of a bug that makes him possible to buy more buildings than allowed, he's back because it was a bug caused by Nexon. Am I the next victim? I have additionally walls (2) and traps since a bug/glitch, more than 7 months ago, CS couldn't fix this bug since now (within many updates). So, is this the reason for banning me permanently? I'm handling this game with all bugs, glitches, server and connection problems, cheaters and hackers since more than one year, investing a big amount of money to climb up the ladder, trying to keep together my alliance with competitions by winning crowns, paid by me, my co leaders and councils with real money, maintaining a Facebook alliance page with chat, trying to keep our family alliance in the top 40, having world wars against cheating alliances....and all I get is beeing banned for what, Nexon?

I am totally disappointed...

Nb4powerup, can you please check?

 

[toomyedijas]

I also received a ban today, just when I stop playing after spending hours looking for NTG. those stag lures had also been used by me. tried contacting the support via email and FB and they did not answer.

 

[dannemare]

This is beyond ridiculous. Completely mind-blowing.

 

[Empire]

TinSoldier Nb4powerup Many players have complained in the last couple of days about the stag lure. Can you please investigate?

 

[Páťovo]

TinSoldier Nb4powerup Many players have complained in the last couple of days about the stag lure. Can you please investigate?

Seems we finally persuaded them. The ban was lifted, level was put back and they apologized for error. Thank you all for your cooperation. Without sharing here, we would not convinced them about the bug.

 

[obsidi]

at the least we know not to take the absoulute surety about the authenticity of bans seriously.

 

[Prime]

So this is a little scary. It's becoming very apparent one hand doesn't talk to other. The devs introduce Marco Polo giving stags for ntgs and the automated system (I'm assuming it's automatic) flags this as an exploit. This type of situation should never happen. Whoever is responsible should be held accountable.

 

[TinSoldier]

We have begin lifting the bans on players that encountered the Stag Lure Issue.
This had been an exploit in the past, and it is my best guess that security was increased recently around Stags.

I would like to appoligze to all players unable to get into the game. If you are still unable, please reach out to myself (here or on Discord TinSoldier#6808) or Nb4powerup so we can help get you back in.

 

[Yonurhan]

İ am banned for stag hack that i dont use, its completely insane, there were no stags on my base

 

[Radzeer]

Hm, PM cant be sent to TinSoldier, at least it is not working for me

 

[Yonurhan]

My ban is not lifted yet, my name is Yonurhan, please someone help me to reach the moderators about that

 

[Yonurhan]

TinSoldier, i am still banned, may you check "Yonurhan" too please

 

[Manifesto]

Here's a question: did anybody check the certificate of authenticity on those Stag Lures?
What do we ''really'' know about Marco? He shows up from nowhere with a few tents and a megaphone, once a week, and we just trust him?

 

[Player Killer]

He could be ban this week for selling crowns in game oops I mean stags lol

 

[obsidi]

omg you're totally right. it's marco's fault. he's *right there* can't we just send our barracks troops over and pillage his camp?
a little pillaging and it's worse counterparts might re-educate him to treat us better.

 

[Bedlam]

Same has happened to me. It hasnt been removed yet. So ropeable at the moment

 

[Swięty]

Banning people for killing too much stags is ridiculous. #freePaweł

 

[TinSoldier]

Yonurhan, Looks like you're all set!

 

[TinSoldier]

@Bedlam

Have you been able to get back into your base yet? If not, we'd be happy to work with you to get this corrected.

 

[snacks]

This is BS. I just got banned and didn't do anything. Made an attack for loot, logged off and logged back on an hour afterwards and now I'm banned? Nexon better get this sorted out. I'm a LvL 249 Dynasty II League and if everything is not 100% restored including my base etc, I will call my attorney.

 

[TinSoldier]

Hi @Snacks

We just had a wave of accidental bans as we work to tighten security in a few places. I'd like to deeply apologize. The affected bases have been reinstated and compensation has been sent out. We are currently working to restore Alliances & Medals.

Have you been able to get back into your base?