World War Matchmaking Downtime
Earlier today (4/12) World War Matchmaking was inaccessible, we apologize for this inconvenience. As of 1pm EST you can claim 250 Crowns and 5x 1h Speed Ups as compensation, this must be claimed within 5-days.
I think you might have a chance at getting the game developers to change it if your city name is something personal like a real name and you would not want that in the game then the game developers might be willing to change it. But thats just my thinking process i am not sure about this. You would have to email them directly or contact them on Facebook or twitter.