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Game not getting newest update on Browser

Tripple

New member
Joined
Aug 17, 2024
Messages
1
Hey i have a account that i only play on dominations world. Since the last update iam not getting the newest game Version. I cleared the cache multiple times. But it always dowload the old Version so i cant get Donations cant vist bases and friendly battles. Iam also in war right now so thats really bad. Hope someone can help me.
 

oddin

Approved user
Joined
May 17, 2018
Messages
1,786
it is a bug indeed and it affects all those that cannot login with their account through an android device.
 

Harlems369th

BHG Community Manager
Staff member
Joined
May 6, 2022
Messages
1,037
This isn't a bug. It is how things rollout with the web version of the game. If you have a Web Only account (an account that you have not logged into a mobile device) this will happen. The web version will update when we require the 12.9 update for all players (which should be happening today).

Alternatively, clear your browser's cache (no need for cookies to be included) and you should be able to log in after. Or you can wait for the update to be required. Related Post
 

oddin

Approved user
Joined
May 17, 2018
Messages
1,786
i can login now, it works again! thx

But this whole thing raises another issue. That whenever there is an update, we have problem accessing our accounts from domiworld
 

Harlems369th

BHG Community Manager
Staff member
Joined
May 6, 2022
Messages
1,037
i can login now, it works again! thx

But this whole thing raises another issue. That whenever there is an update, we have problem accessing our accounts from domiworld
you're telling me!

In the interim clearing cache should work, of course let CS know if it didn't/doesn't the next time this comes around. Or manually log in to the account that can't play on PC version on your mobile device, like you have suggested, and you can play.

I personally hope that this inspires the necessity for a better update experience, as the update experience is less than ideal for all of you.
 
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