Inventory items just disappearing for no reason -

[Funks]

I suggest everyone makes a list of all their inventory items and keep track. I’ve had quite a few simply vanish.
Yet again you go to CS and you get told to screenshot the receipt! WHAT THE HECK!? Who screenshots receipts when you buy or win things from dock raids etc? (I just might now) CS request the most ridiculous things they know you’re not going to have so they can then get out of any reimbursement. Its not on and got to stop CS!

We want to encourage players not make them leave Nexon!


Edit: Found my CS chat, check this out, and after I said I dont have screenshots of every single purchase they closed the sub

 

[Funks]

NB, linked mate, you there?

 

[Nb4powerup]

Hiya! Sorry for the delay. Can you PM my your UID?

 

[Funks]

Dont know if you did it NB but if you thanks heaps, suddenly got everything that was missing refunded, epic~! After back and forth to them getting nowhere, post here and its sorted. Thanks!

 

[Nb4powerup]

Funks I'd love to take all the glory for myself but by the time I spoke with the support team, they'd already been investigating your report more in depth than before. Glad to see it resolved!