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Issues Affecting DomiNations v.1.3.X (Updated on 5/13/2015)

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::UPDATE:Thank you for your continued patience while we investigate issues reported since the most recent update to DomiNations. We’re tracking down the root cause of issues which include:
- Sudden changes in Player Level and village layout

- Wonders and Buildings disappearing or moving
- Lose of Library research and Blacksmith upgrades
- Cleared Forests reappearing or uncleared Forests disappearing

Again, thank you for your patience and understanding during this time! We never like to see our players upset or inconvenienced, and we know many of you have experienced frustrations in the game recently—it’s understandable if you’re feeling upset. Please know that we take this very seriously, and that the time we’re taking to remedy this situation is because we want to make sure we get it right, and successfully resolve the situation for all affected players.


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[FONT=arial, sans-serif]Thanks to your feedback, we have identified some issues resulting from the most recent version of DomiNations (1.3.55). Please know that we are doing everything we can in order to fix these. It is our number one priority to take care of our players and any issues they may experience. [/FONT]

[FONT=arial, sans-serif]We have been reading through each and every thread in the Forums to gather pertinent information about these issues. Because the information you provide us is critical in helping us to understand and resolve these issues, we would greatly appreciate everyone's cooperation for more information if we need to request it. [/FONT]

[FONT=arial, sans-serif]If you are experiencing issues after you've updated DomiNations, please know that it is not necessary to submit additional support requests at this time, since when we identify and implement a solution, all affected players will be taken care of. [/FONT]We truly apologize for these recent events and will be working endlessly to identify a solution. Thank you for your understanding, patience and support during this time!

To participate in discussions about this topic, please use this thread.
 
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