• Goodbye 8th Year Event Goals Fix
    A fix is now live. An additional goal, Earn 5 Stars, has been added. Completing this will grant the additional 500 RP to complete the reward track.

Known Issue: (Alliance Laws Reset)

Harlems369th

BHG Community Manager
Staff member
Joined
May 6, 2022
Messages
709
FMsr23rWYAIeA9Q.jpg


Greetings Leaders,

We’re aware of an issue where Alliance Law progress has been reset. This has affected a small number of Alliances, and we are working on a fix to recover the previous progress before these laws were reset. Once the fix goes live, any progress made since the Laws were reset will be overwritten for the Alliances that were affected. We apologize for the inconvenience and will update you with more information as soon as it is available.
 
Solution
View attachment 9661

Greetings Leaders,

We’re aware of an issue where Alliance Law progress has been reset. This has affected a small number of Alliances, and we are working on a fix to recover the previous progress before these laws were reset. Once the fix goes live, any progress made since the Laws were reset will be overwritten for the Alliances that were affected. We apologize for the inconvenience and will update you with more information as soon as it is available.
Upon further investigation, we will be able to revert the affected Alliances back to their original state prior to the reset error. Unfortunately, this fix will roll out over time, but we ask for your patience and understanding as we continue to recover this data. Due...

Harlems369th

BHG Community Manager
Staff member
Joined
May 6, 2022
Messages
709
View attachment 9661

Greetings Leaders,

We’re aware of an issue where Alliance Law progress has been reset. This has affected a small number of Alliances, and we are working on a fix to recover the previous progress before these laws were reset. Once the fix goes live, any progress made since the Laws were reset will be overwritten for the Alliances that were affected. We apologize for the inconvenience and will update you with more information as soon as it is available.
Upon further investigation, we will be able to revert the affected Alliances back to their original state prior to the reset error. Unfortunately, this fix will roll out over time, but we ask for your patience and understanding as we continue to recover this data. Due to the severity of this issue, we will be compensating those Alliances for the inconvenience.
 
Solution

lachy83

New member
Joined
Jul 3, 2018
Messages
6
Any further updates. Pretty costly mess up. Affects wars, daily speed ups etc. the fact it doesn’t affect all alliances also makes the game completely unfair. The lack of communication is a bigger issue. If it’s going to take weeks, just bloody tell us. CS is a joke considering the amount of $$$ people spend
 

PedroArmani

New member
Joined
Nov 12, 2021
Messages
11
Yes when is this going to be fixed? 15 months or more like the University speed up issue you've told us you'll fix?!

If it's going to be more than 15 months then we may as well start building them back up again, but you'd prefer that wouldn't you?

Save you having to fix a major cock-up that's ruining the game. All the money we've paid for your events but when it comes to helping us out, we're bottom of the pile.

FIX IT ASAP!
 

plateus

Approved user
Joined
Jun 3, 2015
Messages
3
Yes when is this going to be fixed? 15 months or more like the University speed up issue you've told us you'll fix?!

If it's going to be more than 15 months then we may as well start building them back up again, but you'd prefer that wouldn't you?

Save you having to fix a major cock-up that's ruining the game. All the money we've paid for your events but when it comes to helping us out, we're bottom of the pile.

FIX IT ASAP!
University speed up issue? What issue?

Ya, 12 months worth of oil donation to, to parliament, alliance troop donations. For our little alliance it's a huge setback!! I can't imagine the dollar amount of nearly 5 levels if you converted dollars to crowns and crowns to oil!
 

plateus

Approved user
Joined
Jun 3, 2015
Messages
3
Upon further investigation, we will be able to revert the affected Alliances back to their original state prior to the reset error. Unfortunately, this fix will roll out over time, but we ask for your patience and understanding as we continue to recover this data. Due to the severity of this issue, we will be compensating those Alliances for the inconvenience.
If we re-donate to that ladder and the reset happens will that new progress is overwritten just to be back to where we were??
 

Harlems369th

BHG Community Manager
Staff member
Joined
May 6, 2022
Messages
709
If we re-donate to that ladder and the reset happens will that new progress is overwritten just to be back to where we were??
If your alliance was impacted by the reset issue and you redonate before the fix is applied it will not take into account and those resources would be lost.

Ex. Under Ally Relations if you were previously to the Allied Forces tier on your Parliament and your Alliance was reset, donating to Experienced Alliance before the fix would unfortunately not improve any future tiers in your Alliance Laws.

Does this answer your question?
 

Harlems369th

BHG Community Manager
Staff member
Joined
May 6, 2022
Messages
709
Upon further investigation, we will be able to revert the affected Alliances back to their original state prior to the reset error. Unfortunately, this fix will roll out over time, but we ask for your patience and understanding as we continue to recover this data. Due to the severity of this issue, we will be compensating those Alliances for the inconvenience.
An update on the Parliament Laws, we should be releasing a fix very soon. We'll update when it starts rolling out!

Apologies for the wait and those impacted can still expect compensation for said issue.
 

PedroArmani

New member
Joined
Nov 12, 2021
Messages
11
University speed up issue? What issue?

Ya, 12 months worth of oil donation to, to parliament, alliance troop donations. For our little alliance it's a huge setback!! I can't imagine the dollar amount of nearly 5 levels if you converted dollars to crowns and crowns to oil!
The University speed up bug. In Alliance Speed ups branch, the third tier option University Alliance Speed Ups. Our Alliance got that to 10 where 5 members can boost your research twice a day. To then find out that after you've requested the speed up, if you then go offline, the next person whom boosts your research, your request gets removed from the chat. A total con. You have to be online for all 5 boosts to get the benefit.

BHG have been aware of this for over 18 months now and still haven't fixed it. I now believe they do it deliberately so that players can't max out their university research too quickly.
 

lachy83

New member
Joined
Jul 3, 2018
Messages
6
An update on the Parliament Laws, we should be releasing a fix very soon. We'll update when it starts rolling out!

Apologies for the wait and those impacted can still expect compensation for said issue.
How soon is very soon? Everything from speedups to cost of upgrades, donations, having a beast of a defensive building are affected and not all alliances are affected. This is completely unfair and has affected war results. Let me guess, we’ll get measly we’re sorry post and 100-300 crowns, which would be about 1% of the effect this has had. The mods have seriously shat the bed yet again
 

lachy83

New member
Joined
Jul 3, 2018
Messages
6
An update on the Parliament Laws, we should be releasing a fix very soon. We'll update when it starts rolling out!

Apologies for the wait and those impacted can still expect compensation for said issue.
This isn’t an update. It tells us absolutely fuck all and just rehashes your prior post. Can we a have a timeframe?
 
Top