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Open Letter to Wvolf & The rest of the community managers

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Ionass

Approved user
Joined
Dec 31, 2014
Messages
89
Are you for real? I have had faith, I have sunk money into this game, I have tried to keep a positive side to all this. It took Aulia a full MONTH to respond to the thread and close it (the Q&A thread). Meanwhile we had little to zero interaction between Nexon Community Managers and ourselves outside of the Bugs & Issues forum. It now took ANOTHER MONTH AND A HALF for Wvolf to post ONE answer from a thread of 2 full pages of questions, that's just pissing at us, the community, your players. You're not even trying to keep us even remotely happy.

Sioux threatened to expose all exploits, all you do is ban him without even acknowledging these exploits DO EXIST and that you're doing all you can to fix it. Here's an idea, fix one problem at a time and patch it!

Oh people have 200 walls? Patch that and continue. No need to push a massive "We've fixed all the bugs" patch. Guess what? WE ACCEPT you're not flawless, we like the game in general.

A friendly word of warning, be more active or you WILL start loosing players. You have already failed at the worldwide early 2015 release, what else will you fail at?

//Ionass
 

Wvolf

Community Member
Joined
Feb 28, 2015
Messages
111
Everyone involved with DomiNations' release strives to provide you with the best possible gaming experience. We do read the forum posts and make sure to provide updates when they are available. With that said, we are working closely with the developers and support team to expedite issue resolution and a lot of these efforts may not be apparent in the forums. Many of these issues require thorough investigation which results in a lack of constant updates. We assure you that issues are being actively worked and our efforts to keep you informed is through the List of Known Bugs.

With the community's vigilance, we were able to identify serious issues such as the Dawn Age Bug. We greatly appreciate all the support the community has shown us to continually improve the game. We take any reports of dishonest player activity seriously and any evidence that supports these claims can be sent to DomiNationVigiles, a way for the community to send any evidence that may relate to exploits, cheating etc.

With regards to recent allegations on cheating, we have addressed the topic in the thread, Addressing Concerns Over Cheating.

If you would like to further discuss, please feel free to respond to the respective threads.
 
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