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PROMO / Starter Pack

marcti

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Hi guys, My brother plays with me and he have this promo package that gives him 2 more workers while i didnt recieve that offer. Unfair! Hehe
 

Valius

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Hey Aulia, I'm also having this problem. The starter pack is listed in the Australian App Store as an in-app purchase yet I haven't seen the option to buy it since I started. Hopefully its something that can be fixed and we can purchase it?
 
G

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Aulia, any news on this one? Unlike marcti, both of my device are not giving me the pack. So i have none left. Pls help

Thanks for your inquiry -- I haven't received any updates regarding this but thank you for your patience! I'll continue to inquire with the game team.
 

Patrick

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STARTER PACK

Hi Team,

We players would really appreciate if you could give fair chance to all players. There are some players who were able to purchase the Starter Pack and was able to get additional house.

This game is intended to make your company profitable thus I am wondering why does Nexom doesn't offer Starter Pack to all players.

Hope you'll look into this.

Cheers,
Patricius
 

DanQ

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Although I have not bought anything for the game (yet anyway), I too was not presented with the opportunity to purchase the Starter Pack on the current build.
 

Valius

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I finally managed to buy the starter pack on a second device and didn't receive anything. Now they won't give me the house at all and only double crowns... >_>
 

Valius

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I finally managed to buy it on a second device but didn't receive anything! Now support won't even give me the house, only double the crowns... Come on guys, you can't offer something if you can't provide.
 

Nicholas Anthony Bosworth

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I am unable to purchase the starter pack also, I am on android samsung 4.
whilst my friend is playing in ipad and is able to purchase the starter pack.
quite annoying!, please help, and would love to support the game.
 

DanQ

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To add to the discussion further based on your note of device, Nicholas, I too run Android -- using a Samsung Galaxy S4 Mini to be precise.
 

RushSkies

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Dec 23, 2014
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I was able to purchase yesterday my Starter Pack. Im using Sony Xperia S phone when I made the payment. As for me there's nothing seems to be a problem. I also used Nexus 7 (2012) tablet and Bluestacks on PC. I hope your problem will be solve soon.
 
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DanQ

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Based on what has been written in this thread to date, there is some circumstantial evidence to suggest a correlation between OS and the ability -- or inability -- to purchase the Starter Pack. For those who were able to purchase it and have not yet indicated, can you follow-up to note your device? It seems that those on iOS are able to purchase if they so desire, whereas those on Android are not.
 

vdciii

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I finally managed to buy it on a second device but didn't receive anything! Now support won't even give me the house, only double the crowns... Come on guys, you can't offer something if you can't provide.
I assume its because of the location. I tried both ipad 2 and xperia z, and it didnt give me any starter pack. But when me and my girlfriend met i tried opening my acct through her iphone 4s, and surprisingly it gave me the option to buy it but when i purchased it, it didnt give me anything. And apple sent me a receipt on my email. I am not sure if any of the admin team will address this. And im hoping they will, someday.
 
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