Settings on iPhone to ensure Offers payout

Agamemnon999

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Jun 1, 2018
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43
So a while back I learned that on an iPhone, if you have General --> Privacy --> Advertising --> Limit Ad Tracking on then you were guaranteed to never be paid for completing offers. I used to have it on and can't tell you how much frustration I went through never getting paid. With it off, you would occasionally get paid. With the 4x offers on right now, I thought, it might be worth trying an offer again even though on iOS the offers are all terrible - they all want personal information or hard currency.

So I had the setting off before I did anything. I did a quick survey for 86 crowns and .... nothing. Stuck at almost complete (on the progress tab) even though the last page of the survey said "Thank you for completing it" and no options to do anything else. Been this way for an hour.

Does anyone know what other settings are needed to get this to work right?

Also, I know there is no shortage of people who will post complaints, whine, and yell from the top of their lungs how crooked Ironsource/BHG are and that offers are a scam. I get it. Been there. Please do your best to refrain from posting more of that, it isn't helpful. Yell at the wall or something instead.

If you are going to reply to this post, let's try to make it productive and at least identify what settings are necessary for this to work. That information could actually help people. It is also possible that there is code issue that BHG needs to look at. So lets focus on solutions not whining.

Thanks,

Aga
 

Agamemnon999

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Joined
Jun 1, 2018
Messages
43
I'm bored today so I've been experimenting...

I found that if you turn off the setting "Block Pop-ups" under General --> Safari then it seems to work, at least for survey offers, haven't tried others yet. It just let me try the 86 crown one again and upon completion of the new survey it showed completed and I was immediately awarded my crowns.

It would be interesting if anyone else could try with these settings and confirm that they get their crowns immediately.

2 Key settings:
  • General --> Safari - Block Pop-ups set to off
  • General --> Privacy --> Advertising - Limit Ad Tracking set to off
Hope this helps others.

***** Update - these 2 settings really matter (at least for surveys), I have been able to do 3 surveys now and each have paid crowns immediately with no issues. At 800 crowns awarded in less than 40 minutes. ******

Aga
 
Last edited:

HalfJobBob

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Dec 28, 2017
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19
Any clues for android? I get loads of ads using my android tablet, haven't knowingly blocked anything - but I know you said moaning isn't helpful, but neither is spending 20+ hours on games only to be truly f****d by Iron Source
 

Agamemnon999

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Jun 1, 2018
Messages
43
Sorry I can't t help out with Android settings. Never had one so I have no idea what would be necessary to make offers work.

I do think Ironsource could do a better job communicating to companies like BHG the phone settings necessary to ensure offers work properly. Then BHG could put that information in their FAQ or in app help. I don't think it is fair to blame BHG on this, as I am pretty sure they have no idea what settings are required to make this work. I can just about guarantee you Ironsource sold BHG on plug and play and it will just work, you will make money and your players will be happy. I think everyone has learned otherwise and for it is worth, my personal experience with Ironsource is the same as others, they are absolutely terrible...
 
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