What nexon can do against cheating

Don Mario

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Nov 24, 2019
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TinSoldier Anything going on in this topic? Cheating is the most important problem in this game. And also a reason, why some others don’t spend money on this game. Solve this issue and you will get a higher income. Trust me!
 

Don Mario

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Oh.... who is there to connect this forum with the admin team or development office?
 

ExcaliburPT

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Nov 29, 2019
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Hi,

My alliance (LVSOMAXIMVS) faced today, in a World War, the alliance LaViejaGuardia.
Almost all members of LaViejaGuardia used the same troop tactics (Nighthawk).
I have the images that prove this massive use of this type of troops.
It can only be cheating...
Where can I report this?
I offen use this: https://nexonm.helpshift.com/a/dominations/?l=pt
but i still see many cheaters....I'am getting tired of reporting, because i don't see results...
Can you help me?

Best regards,
ExcaliburPT
 

TheWise

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We do investigate Alliances that are reported through our CS channels (the link you posted above), however we usually need a few number of reports in order to actually go in and investigate. So if you see them, please report them, and we'll investigate.
 

Mateus BFB

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Apr 4, 2020
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Members of my alliance including myself have been reporting event cheats for some time nevertheless every event we see more :-(.

This is very disappointing especially since many of us love the game and are spending money. As others have pointed out some of the scores we are seeing are not possible to achieve in the time allotted for the event.

Question to Nexon, surely you could look at a code based solution to pick up on these cheats rather than relying on reports? Also how about patching against some of the known exploits in the game?
 

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Don Mario

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We do investigate Alliances that are reported through our CS channels (the link you posted above), however we usually need a few number of reports in order to actually go in and investigate. So if you see them, please report them, and we'll investigate.

Is there any possibility to make your investigations public? Like a black board with name and action wich was taken. Because now, I do not see any progress. The one player I reported is still cheating. And I reported him a month ago. You need to focus more on this cheating to make it fair for everybody
 

Mateus BFB

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Todays latest Event cheats - when will this end ?
 

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Uhuru

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It will never end..

We do investigate Alliances that are reported through our CS channels (the link you posted above), however we usually need a few number of reports in order to actually go in and investigate. So if you see them, please report them, and we'll investigate.

TheWise, you don't need to ask for reports.. you already have been informed about scammers many times: Top 100 alliances - almost every one has scammers! Investigate every top player in the top 100 alliances. In addition to known and still not closed exploits, the main scam is upgrading base and skills with free unlimited speed-ups. All these 370lvl with 80lvl gens players should be investigated. After you complete the Top100 investigation, continue to investigate alliances with the highest level of cups/glory. It should be a permanent job, not a one-time report!
 

Tomik

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Ban the cheaters accounts permanently please, there is no reason to keep them in the game and let them poisoning the rest fair players.
 

Don Mario

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Todays latest Event cheats - when will this end ?

I saw him disappearing from the leaderboard. However, I am completely With uhuru. I reported cheaters with unlimited citizens 7 times in 2 days. No answer from the support yet. There must be a better and transparent investigation! It must be visible for everybody that cheating is not allowed and will be punished for everybody. It must hurt them (permanent ban) otherwise they don’t care.
 

Cannibals

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Long ago bases that were rolled back were named Leader except when you inspect them as you have described.
 

Don Mario

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Check every Russian clan for cheating. If not the second one, then the third one give you bingo

You have to check everyone! Not even Russians. Chinese, germans, Americans and so on. Everyone could cheat! Therefore you need to investigate every unusual operation. Like jumping the levels up to the top. If the ax punt is not buying speed ups for real money, they have to be banned for a lifetime. That’s it! Nothing more, nothing less.
 

Luuzer

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Tired of seeing bases like this....soon it will be like many other lvl 371 base with 3-4 lvl 80 generals watching....
 

Don Mario

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I guess BHG is checking at least the top 10 players after each event by hand. I don’t know how they are working on it. However, I see some disappearing from the leaderboard. So, they try to be as clean as possible. They are doing their very best so far.

nevertheless, there must be an automatism to check them! They need to be flagged directly when the system see strange actions by players.
 

Don Mario

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Hey,

sure, nexon want to make money with this game and gamers have ambition to get better. However, many good gamers are more and more ****ed off because of cheaters. Some cheating is obvious, some is harder to detect.

I guess everybody will agree that it is totally ok to make money out of this game. The servers have to be payed and so on.

if many players are cheating, the players who want to spend money to this game are not longer willing to participate. There is one sentence to think about:

-> less cheating, more money for nexon! Simple like that.

what can nexon do to prevent cheating?
take a review of the top 10 winner of every event! Like in racing. There you are under parc fermé conditions after a race, until everything is reviewed.
in this case, take a look if everything is ok with these players.

one short calculation:
the winner of the event these days got about 125.000 points. If he has a event pass, he would own 51.000 in conclusion from the event. This means, he took 74.000 points out of fight.

74.000/50=1480 fights. Assumed each fight with loading takes 3 min, he had a fighting time about 4440 min which are 74 hours of non stop fighting. Without a break!
with searching for opponents, you can say 5 min per fight is a good number. This means: 7400 min of fighting, including searching. 123h of fighting! Wow. If we assume, he is unemployed and is sleeping 8h a day, he can fight 16h a day. This means you need nearly 8 days to get these points. Is this realistic?

please @support: take your time and review the top 10 players of each event to fight against cheating. This also means more money for you because you have more honest players spending money for this game!

the support is doing well on the investigation. They are investigating the top 100 players by hand. That’s great. However, they should start the investigation not after finishing the event but during the event constantly to make it fair to everybody.

otherwise the joy of hitting the top 100 could easily turn into frustration because you took way to much effort. Like in my case.
and by the way: the calculation for every fight is wrong. Including loading every fight needs about 3 min, not 5 as I was calculating first 😉
 
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