Berend_War
Approved user
- Joined
- Jul 16, 2018
- Messages
- 179
Why BHG_Muet, TinSoldier
Why are you guys ignoring your player community? And why do you give such a horrible support to your customers?
There are several things bothering me big time, and now with the training blessing broken I got some time off from the game to think about them.
First of all a lot players here on the forum have a key role in there alliance since they care about Dominations. Losing these players would most likely be a great loss for the alliance there running and maybe even mean the end of that alliance. If they stand up and call out to you for information have questions about bugs or other things, it's polite to respond to them. My parents always taught me answer if your asked something. Live learned me that if I want something from somebody I have a better chance in getting it by showing empathy and not ignoring the person I want something from.
Second, how hard can it be to create an algorithm that detects cheaters. Players advancing in just a few weeks/months without spending any money on the game is impossible. About half a year ago it looked like you started to handle cheaters proactive. What happened to that? I even noticed a decrease in bases that where upgrading all buildings at that time. Just calculate the max experience points a player can gain with 21 builders per age. Double that amount to be on the save side to start with and start reviewing the bases that come up. After your done reviewing start auto banning these bases. It doesn’t have to be flawless in a few weeks, but at least give us something to look forward to. Give us that warm feeling you acknowledge the problem and are working on a solution.
Third, why are you in such a hurry in rushing into new age’s? Would think 80 till 90% of your active players can’t advance to DA in long time. Why not first fix the current issues for that 80,90% and there are a lot of issues to be fixed. Most of the current issues are holding back players to spend some money. Even if it’s just a started pack. New players entering my alliance I advise to not spend anything to save them from the disappointment they might have when they need support or how you handle things. If they decide to spend some money anyway there at least warned.
Fourth, your pricing of items and legendary artifacts. How many do sell of them? I would never spend 250 euro for just one item. Or 20 euro for a building that lasts just 7 days. 250 euro I could buy my self a PlayStation 4 on discount and that 20 euro gives me a game with that. And you know what that game is for live and the PlayStation gives me years of fun.
About the training blessing and some other issues currently going on the game. Do you really think ignoring it will let it go way? Just like the 3 extra troop space the war bases are missing from the perk level. How hard can it be to fix things if you focus on the issues. You can implement a new event system but can’t fix the 3 missing troops in our war bases or the training blessing.
Dominations has a great game play that’s why most of play. You should build on that, and on your active player base. If you focus on that the money will be coming in by itself. Happy players are willing to spend some extra cash if it’s a good product with a fair base.
Fix the issues, stop the cheating and listen to your player base and the game would become awesome for everyone.
Why are you guys ignoring your player community? And why do you give such a horrible support to your customers?
There are several things bothering me big time, and now with the training blessing broken I got some time off from the game to think about them.
First of all a lot players here on the forum have a key role in there alliance since they care about Dominations. Losing these players would most likely be a great loss for the alliance there running and maybe even mean the end of that alliance. If they stand up and call out to you for information have questions about bugs or other things, it's polite to respond to them. My parents always taught me answer if your asked something. Live learned me that if I want something from somebody I have a better chance in getting it by showing empathy and not ignoring the person I want something from.
Second, how hard can it be to create an algorithm that detects cheaters. Players advancing in just a few weeks/months without spending any money on the game is impossible. About half a year ago it looked like you started to handle cheaters proactive. What happened to that? I even noticed a decrease in bases that where upgrading all buildings at that time. Just calculate the max experience points a player can gain with 21 builders per age. Double that amount to be on the save side to start with and start reviewing the bases that come up. After your done reviewing start auto banning these bases. It doesn’t have to be flawless in a few weeks, but at least give us something to look forward to. Give us that warm feeling you acknowledge the problem and are working on a solution.
Third, why are you in such a hurry in rushing into new age’s? Would think 80 till 90% of your active players can’t advance to DA in long time. Why not first fix the current issues for that 80,90% and there are a lot of issues to be fixed. Most of the current issues are holding back players to spend some money. Even if it’s just a started pack. New players entering my alliance I advise to not spend anything to save them from the disappointment they might have when they need support or how you handle things. If they decide to spend some money anyway there at least warned.
Fourth, your pricing of items and legendary artifacts. How many do sell of them? I would never spend 250 euro for just one item. Or 20 euro for a building that lasts just 7 days. 250 euro I could buy my self a PlayStation 4 on discount and that 20 euro gives me a game with that. And you know what that game is for live and the PlayStation gives me years of fun.
About the training blessing and some other issues currently going on the game. Do you really think ignoring it will let it go way? Just like the 3 extra troop space the war bases are missing from the perk level. How hard can it be to fix things if you focus on the issues. You can implement a new event system but can’t fix the 3 missing troops in our war bases or the training blessing.
Dominations has a great game play that’s why most of play. You should build on that, and on your active player base. If you focus on that the money will be coming in by itself. Happy players are willing to spend some extra cash if it’s a good product with a fair base.
Fix the issues, stop the cheating and listen to your player base and the game would become awesome for everyone.