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TheWise's latest activity
TheWise
replied to the thread
Eureka! - Week Ahead 3/4
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King Tut should be active now, apologies for the delay.
Mar 5, 2024
TheWise
replied to the thread
Would people be interested in being able to talk to people by something like a private message system?
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We do see this feedback come up now and again. This isn't something that we're currently working on, but we do appreciate the feedback...
Mar 5, 2024
TheWise
posted the thread
A note regarding the recent Profanity Filter changes
in
News and Announcements
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Dear Leaders, We've recently updated our profanity filter list in response to several incidents of extreme TOS-breaking behavior, which...
Mar 4, 2024
TheWise
replied to the thread
Link to videos not working
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Again, BHG has no control over this current issue you're facing. The service that provides the video ad rewards is working on an update...
Feb 28, 2024
TheWise
replied to the thread
Museum loadouts crash war museum
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This is a part of it, but still is ultimately a Google issue. Our fixes made them easier to succeed, but the video ads are determined by...
Feb 21, 2024
TheWise
replied to the thread
Museum loadouts crash war museum
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Unfortunately, errors with video ads are a Google issue, it is not something we control at BHG.
Feb 20, 2024
TheWise
replied to the thread
Museum loadouts crash war museum
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Can you please submit a ticket to the CS team on the issue? The team is still working on implementing a fix for museum loadouts. The...
Feb 20, 2024
TheWise
replied to the thread
Error Retrieving Target Data
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Sorry that you're running into this issue, please reach out to our CS Team here so that they can take a look.
Feb 14, 2024
TheWise
replied to the thread
Link to videos not working
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With the hotfix currently rolling out (12.2.1) the team made it easier for video ads to succeed. Ultimately these ads are not under our...
Feb 13, 2024
TheWise
posted the thread
DomiNations Hotfix 12.2.1
in
News and Announcements
.
Greetings Leaders, DomiNations Hotfix 12.2.1 is on the way. This hotfix covers issues some players have been experiencing with Video...
Feb 12, 2024
TheWise
replied to the thread
Museum loadouts crash war museum
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The team is aware of this issue and has been working on a solution as quickly as they can.
Feb 9, 2024
TheWise
replied to the thread
Link to videos not working
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You can hard reset the game by closing the app entirely and restarting it. The team is still tracking the cause to determine what other...
Feb 5, 2024
TheWise
replied to the thread
Link to videos not working
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After hard resetting the game did the issue persist? This prompt appears in the 12.2 update and should fix the video ad issue after a...
Feb 5, 2024
TheWise
replied to the thread
Link to videos not working
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The fix went out with update 12.2, when it becomes available for your region please download the update. If you're still running into...
Feb 5, 2024
TheWise
replied to the thread
Link to videos not working
.
That's a part of a fix going out with the latest update. When this pops up resetting the game should fix the video ad and you'll be able...
Feb 5, 2024
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