• Leonard Smith Discount Error
    We are aware of the Leonard Smith Event discount not working properly for players. We will reactivate the event once we correct the issue blocking the 15% Discount.

3.7 Known Issues

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Issue: Updating to 3.7 does not complete (Android)
Description: Some players cannot complete the update to 3.7 i they have an SD card
Status: Investigating. In the interim, a community provided workaround is to remove the SD card, perform the update, and then remount the SD card

Issue: Troops behave contrary to expected
Description: Some troops may ignore intended targets/behave contrary to description
Status: Investigating

Issue: The "Collect" remains available after collecting war loot if the player does not have a Refinery
Description: After collecting war loot, the Collect button still appears on the Command Post. This is due to the inadvertent inclusion of oil for players who do not have a Refinery. Clicking the Collect button after getting your war loot results in no further loot being granted.
Status: Investigating. We are also working on a change to the "Collect" button which will disable it upon the initiation of a new war.

Issue: Players do not get any, or partial World War Loot
Description: Players receive partial or no loot after War
Status: Investigating. Please contact CS if you are still seeing an issue so that we can track the extent of the issue

Issue: Offensive and Defensive Troop donation does not match
Description: Players are not seeing the correct number of troops to donate/receive in World War
Status: Investigating.

Issue: Players get a black screen/cannot log in
Description: Some players cannot log in/get a black screen upon loading the game
Status: Investigating. Please contact CS so that we can fix your account.

Issue: Players incorrectly lose attacks in World War
Description: Player attack counts can sometimes be incorrect during World War.
Status: Investigating. Please remember that there is NO Scouting in World War - if you click Attack, you are committed! Please report this to Customer Service with a screenshot so that we can track the severity and extent of this issue.

Issue: Players cannot search for World War
Description: Players queueing for War may see the error "Could not begin searching for World War at this time".
Status: Investigating. Please report this to Customer Service with a screenshot so that we can track the severity and extent of this issue.

Issue: Devices that are on the border of minimum requirements crash in World War
Description: Devices that are marginally above the minimum requirements for running DomiNations may see worse performance in World War battles.
Status: Investigating. We try our best to ensure that as many devices can support the game as possible; however, certain devices will inevitably fall behind. We are deeply sorry for any frustration this may cause to the users of these devices.

Issue: Players see random "Longdude" alliance in results screen
Description: After completing a War, the War Report shows a random fictional alliance with 0 is all fields
Status: Investigating. This is currently being investigated and players should report issues to CS so that we can track the severity and extent of the issue.

Issue: Alliance chat window: troop donation requests are not updating correctly
Description: The message that you received the troop does not appear unless you have the chat slider open.
Status:Investigating.
 
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