Rafar
Newbie in DomiNations
- Joined
- Apr 26, 2021
- Messages
- 313
A few months ago we did a poll here on the forum about what we would like to receive as rewards for watching the Daily Rewards videos. I believe that the wish of the majority was somehow fulfilled and this is a positive point for the BHG team.
But since then, on Saturdays and Sundays where the rewards for the videos are crowns, I don't get the proper amount of crowns for the videos watched.
Upon completing the 7 videos containing 68 crowns, I never get the 68 crowns. I have to check every time how many crowns I have before watching the videos and verify that I actually received them.
When I have patience I get in touch with CS asking for the correct delivery for the videos watched. They find that I have not received a certain amount of crowns and send it to me. But I'm not obligated to have to check every time if I'm going to receive the crowns properly or not. It's absurd after a few months I have to poke CS every time due to this glitch if I want to get the crowns for the videos watched.
It doesn't happen to other players in my alliance, but if it happens to me, it can happen to other players and they just haven't noticed.
Fix this problem, please. I can't stand having to complain twice a week for a crown repair that you guys don't give me.
I wonder how many times I've wasted my time watching videos and how many times I haven't received the reward.
But since then, on Saturdays and Sundays where the rewards for the videos are crowns, I don't get the proper amount of crowns for the videos watched.
Upon completing the 7 videos containing 68 crowns, I never get the 68 crowns. I have to check every time how many crowns I have before watching the videos and verify that I actually received them.
When I have patience I get in touch with CS asking for the correct delivery for the videos watched. They find that I have not received a certain amount of crowns and send it to me. But I'm not obligated to have to check every time if I'm going to receive the crowns properly or not. It's absurd after a few months I have to poke CS every time due to this glitch if I want to get the crowns for the videos watched.
It doesn't happen to other players in my alliance, but if it happens to me, it can happen to other players and they just haven't noticed.
Fix this problem, please. I can't stand having to complain twice a week for a crown repair that you guys don't give me.
I wonder how many times I've wasted my time watching videos and how many times I haven't received the reward.