Sadly this is just one of MANY issues. There are players with level 30 generals and max walls which a "regular" player could not hope to achieve if they played the game as a full-time job ever since its release. Either there are hundreds if not thousands of players spending literally tens of thousands on crowns, or there are numerous exploits which are being used so blatantly there is no reasonable way BHG is unaware and it reaches the level where BHG employees have to be involved.
We are a "normal" ally with players ranging from low 80s to one player (me) at level 138. Our next highest is a player at 119. We have a war match against an ally with THREE level 168 players each of whom have level 30 generals and every last building, wall, unit in game is max. It would likely take me 6 months to reach that point.
In order for players to invest time or money into the game, we need to be convinced it is fair. When I began playing I loved the game and bought crowns and played a lot. The more crap I see from the massive exploits like the one reported at the top of this thread and what I am seeing in war, the less I play. I haven't bought anything further in months and do not intend to support a game which is clearly so blatantly exploited.