Bug - recorded results in war log do not match actual war hit

[KrispyCrame]

Hi,

@wise @harlems please look into this.

A player, leosong, in my alliance Misfit Elite has run into a major bug. His war attack should have been 5* and the game initially registered it as such. However moments later the system recorded a 1* hit. The video is in Korean, but you can see the behavior clearly.

Video is here:

I've seen this reported in some discords but until now I wasn't aware of any live recordings of it.


Thankfully, he recorded his hit live as he always does.

 

[KrispyCrame]

Also, as this may impact our war vs Indian Army, I hope the issue is treated with a high priority and fixed quickly (if possible).

 

[TinyTobias]

Wow, this is a terrible bug. Hopefully @TheWise and @Harlems369th can resolve this issue ASAP.

 

[oddin]

crazy

 

[Horsepower]

The same thing happened to a player in our war yesterday. There is definitely some kind of bug.

 

[TheWise]

The team can take a look at this, but unfortunately, it may take some time for them to get a fix out. If you could reach out to the CS Team they would gladly assist your alliance.

 

[SirBiggun]

Bad bug

 

[Rafar]

This just happened to an ally of AVANTE BR.

My friend performed a 5️ attack, but the game only registered 4️. It is not something that will change the outcome of the war we are in, but this situation is very worrying.
My ally is sending a ticket to CS, but it's good that this is reinforced for the BHG team as a whole.

On Discord there are also reports of opposite results in which in the battle the person got 3️, but the game recorded 5️.

 

[Fregrant]

I met this bug (again), replay shows 0* but war report 4*.
But did you count the stars from war report page?
I did (this time), and the numbers do not match in war reports page with total war count.
So (probably) it is just a visual bug, and stars are registered properly.

ps: looked through replays and it seems so.
Though had to overlook 4* on two because it seems like 100% destruction unlike the reported 99% result.
And some other replays were botched too (like replay shows 4* but report 3*, and another replay shows 3* but report 4*).

 

[ElonMusk]

Hi,

@wise @harlems please look into this.

A player, leosong, in my alliance Misfit Elite has run into a major bug. His war attack should have been 5* and the game initially registered it as such. However moments later the system recorded a 1* hit. The video is in Korean, but you can see the behavior clearly.

Video is here:

I've seen this reported in some discords but until now I wasn't aware of any live recordings of it.


Thankfully, he recorded his hit live as he always does.

As you can clearly see at 3:47 in the video, only the first star is yellow, but at 3:48 only the last star is yellow. This is clearly just a visual bug. I've also come across this bug many times in my wars, however, the system still knows the true amount of stars.

 

[Fregrant]

As one of clannies said, he reported it long ago and was told "system still knows the true amount of stars".
But, the bug still unpleasant: the war map is unreliable.
You think stars on the war map are real, but they are not.
You think enemy was 5-starred, but actually he was 1-starred... Unless you would check replay and ask someone to hit him again.
Or vice versa - your team could spend few attacks in vain, because the map shows less stars than the replay.

 

[nobodyknowsthetrouble]

世界地図には実際の星が表示されます。解決策は簡単です。繰り返しを見なければ、混乱することはありません。