Cannot Make a Purchase

[jonchew]

Hey there,

I'm using a Nexus 5 running Android Lollipop version 5.1. I'm located in Canada so I'm playing a Canadian build.

Steps to reproduce:

1. Open DomiNations application from home screen
2. Wait roughly 10-15 seconds for the game to load.
3. Tap the [+] symbol in the upper left UI (where the purple crowns are)
4. Tap "$25.00"
5. I receive the following error message and I've attached a screenshot -- "Error retrieving information from server. [RPC:S-7:AEC-0]"​

Please help so I can give you my money haha

Thanks!

 

[jonchew]

Update. I figured it out, but it's still an issue.

I have 2 Google accounts synced on my device. When I removed one of the devices I was able to make purchases.

This issue only affect DomiNations though and hasn't effected the other 20 games on my phone so there might still be a bug.

I was still able to make purchases while having 2 Google accounts in Clash of Clans, Boom Beach, Tap Titans and a few indie games.

 

[Wvolf]

Good to hear you have found a work around for this purchase issue. If this becomes an ongoing issue, please make sure to let our support team know by submitting a request here or in-game.