Cheating or Bug or Useless Support-Auto-Bots

[Arminius]

Dear Tinsoldier, dear new moderators,

I am kind of unhappy talking to your support-bots, which are not smart enough to get the full understanding of the following issue.
Therefore after 3 useless tries with your support-bots I try to reach a human being here in the forum.

This is what happened:
A guy with very weak troops - weaker than industrial level - attacked my maxed global age base.
According to the battle log he stole absolutely ALL resources. In my point of view this is impossible .
I am 100% sure, that this guy is a cheater.
And now I would be happy, if you could do something to prevent this kind of cheating.

Files
1. Battle result: https://dominations.kreative-machart...725-124146.png
2. Battle log entry: https://dominations.kreative-machart...725-124254.png
3. Cheaters base: https://dominations.kreative-machart...725-131621.png
4. Battle replay: https://dominations.kreative-machart...ations.adk.mp4

Thank you,
Armin



Edit
I forget to add the support-bots reply on my last try:

I understand your confusion about the replay log. What appears to be a reproduction of the battle you were in, is actually the game’s attempt at simulating the events of the battle, not a true recording. Battle recordings would take up too much space on your device, so we opted for an AI solution. AI fidelity is a challenge for any game developer, and one that we continue to work on with Dominations.

Whenever you need a definitive record of what actually happened in a previous battle, you can be assured that the battle log records exactly what took place when the battle occurred. Hope this helps!

Meanwhile, we do not disregard this potential in-game violation. We will be investigating the issue using the information you provided. If a case of cheating is proven, we will make sure that appropriate sanctions are applied.Thank you and if there's anything else we can help you with, please contact us again.

 

[LordStark263AC]

Why can't you understand this? It's juat a visual glitch. Don't worry about it too much.

 

[Arminius]

Well, the glitch-thing is ... fine ...
What is not fine, that I have lost many resources to someone who could never ever get them with these troops.
But probably this is another glitch ... and nothing has happened at all?
Who knows

 

[yemen]

You are correct, that is an obvious cheat attack. Nothing about that attack makes any sense unless they are using the defenses disabled glitch, and there is no way his airship could have survived to do multiple bombing runs on your base.

It isn't a visual glitch or a replay error, those happen but don't result in the difference between an almost 0% attack and a 100% attack. If you see a 3 or 4* replay and a 5* attack, that is a likely replay error. 0* to 5* is something else.

Sadly, the best you will probably get out of this is a few crowns, if they actually investigate and you get anything at all.

 

[LordStark263AC]

Exactly! But how do recognise a cheater from real video replays glitches? Is there a specific thing we need to look out for? Or we we just bombard CS non stop about every dodgy attack until they fix the replays? How do we get our point across to them?

 

[sileepuppee]

No definitely not a visual glitch. Enlightenment troops against the silo base. There are some things that I will pass as visual but not in this case as I have similar attacks against my base as well. Even if you brush that replay off as visual (Which is the first I've seen with blimps) just seeing the troops used should tell you there's something wrong. People attack my cold war base and steal all my stuff. They are global but they have industrial at best. The problem is that is shows 5 star and when I log in I have peace treaty, yet all my def blessings are still in tact. Even the trap blessing had no uses. Pretty impressive for getting 5 stars off my base and not triggering one single trap. All you can do is report and as yemen said and they toss like 70 crowns at you for the inconvenience. I've also checked multiple times regarding the people I've reported for clearly cheating and they've never been dealt with. Still same level and etc. I know very few people have reported that the cheaters they've reported have been rolled back. I honestly think the only cheaters that get punished are the super super obvious ones that have 20 houses and 20 buildings under construction.

The most offensive thing to me regarding what happened is that cheaters base. The oil refinery is outside!!! They probably just wanted to get the artifact pieces from you and the oil stolen was just to kick you when you were down. They clearly don't care about oil or they may have a peace treaty on but still to design the base that way, blasphemy.

 

[Suleiman]

Hi there Arminius,

We're now investigating the player you are reporting using these images and video that you have attached here.

I understand that you had an unpleasant experience with our CS Team, but please do continue reaching out to them whenever you encounter any players engaging in illegal activities.

/Closed