• Leonard Smith Discount Error
    We are aware of the Leonard Smith Event discount not working properly for players. We will reactivate the event once we correct the issue blocking the 15% Discount.

Co-leader/ leader

Brabje

Approved user
LV
0
 
Joined
Jul 26, 2016
Messages
55
BHG_Muet , is it possible that Co- leaders get the same powers as leaders? We have 2 Co-leaders in our alliance and one leader who has not played the game now for 147 days and is nowhere to be contacted. For many months we asked CS for help, but there is nothing they can do. Now with the parlament coming, we need our leaders to activate more tasks as i understand. Ofcourse are inactive players very bad for every alliance and for the game. There must be a way to remove somebody who is 147 days inactive. I am one of the 2 Co- leaders in Ü40 Stammtisch. Thanks and kind regards. Emile.
 
Last edited:

theBobNamedDan

Approved user
LV
4
 
Joined
Oct 13, 2017
Messages
249
Awards
1
Or, my suggestion, auto kick people out of alliances after X number of days inactive. That includes leaders. Alliances with only inactive leaders (all the 1 person junk alliances) would be eliminated, leaders that are inactive would disappear and the highest level co-leader, or council, or even ally if there are no co leaders or council would become leader.
 

Brabje

Approved user
LV
0
 
Joined
Jul 26, 2016
Messages
55
I never thought of those solutions, even better and a must to keep or 5 year old alliance alive. Thanks for assistance. Lets hope BHG acts as CS cannot assist.
 

Brabje

Approved user
LV
0
 
Joined
Jul 26, 2016
Messages
55
@all members, please assist, as inactive leaders are deadly to our great alliances. Don’t just reply once, but a few times a week. I am sure that BHG will follow up. Thanks and kind regards, Emile.
 

TheWise

Big Huge Moderator
Staff member
LV
14
 
Joined
Apr 21, 2015
Messages
315
Awards
2
Brabje ,

Please fill out a ticket to reach our CS team in game, they will be the ones who can assist you!
 

Brabje

Approved user
LV
0
 
Joined
Jul 26, 2016
Messages
55
I an sorry, thats what we did for many months. CS does not assist. They keep saying; please contact the leader or the one who started our alliance. All this is impossible and after 5 months obvious, that CS is not able to help. But i will try again and mention your advice. So please assist us. Thanks and stay save..
 
Last edited:

Brabje

Approved user
LV
0
 
Joined
Jul 26, 2016
Messages
55
TheWise, as you requested, i send a ticked to CS. This was may 12th. So far no reply. Please assist to solving the problem of our 154 days, 13 hours missing leader. Thanks an stay save. Emile. Ü40 Stammtisch.
 

Brabje

Approved user
LV
0
 
Joined
Jul 26, 2016
Messages
55
TheWise, our leader is now 158 days missing. After you asked me to contact CS, no reply. That has been a full week now. Ex the 5 months absence from our leader, But i am sure you will help to solve this big problem. Thanks and stay save, Emile.
 

Brabje

Approved user
LV
0
 
Joined
Jul 26, 2016
Messages
55
TheWise, i just received an answer from CS. Friendly as always. But i am sorry to say; the same answer as we are getting for 5 months. We can not reach our leader and we have no current leader. Only Co- leaders as i am. Included a copy from CS

Hi there,

Thank you for reaching out to us. I understand that you are having issues with the current status of your Alliance, particularly about your Alliance Leader. Unfortunately, I am sorry that I am unable to assign a new Leader for your Alliance. Please keep on reaching out to your current Alliance Leader or to the original creator of the Alliance so that the Leadership can be passed on to another member.

If you have any other concerns, feel free to contact us again.
 

Terra

Approved user
LV
0
 
Joined
Oct 6, 2018
Messages
45
In past, Tin was able to intercede... as our interface between players and the business system. TheWise perhaps you could voice to CS this very difficult dead-end situation? Unfortunately this thing does happen and the honest description Brabje writes is common for us. Thank you Wise :)
 

Don Mario

Approved user
LV
4
 
Joined
Nov 24, 2019
Messages
146
Awards
1
They need a new community manager like tin soldier was. I guess theWise is the only one who is active here in this forum. Well... active.... kind like that 🤷🏼‍♂️
 

Brabje

Approved user
LV
0
 
Joined
Jul 26, 2016
Messages
55
Thanks for all your assistance. Keep this topic alive, as my alliance problem could be yours to. Nobody in our alliance is spending money anymore. Not good for the game.
 

Bootney Lee Fonsworth

Approved user
LV
0
 
Joined
Jan 12, 2018
Messages
459
BHG's second game is due out at some point this year. If you thought their customer service and forum interactions were bad when Dominations was their only active game for the past five years, strap in!
 

Uhuru

Approved user
LV
0
 
Joined
Sep 27, 2017
Messages
363
Yeah. Unfortunately, you're right. Waiting for changes for the better becomes just stupid..
 

Rogue Squirrel

Approved user
LV
4
 
Joined
Sep 5, 2018
Messages
202
Awards
1
Good luck Brabje

Official BHG policy is that they won't get involved in the internal politics of each alliance, but there have been isolated cases in the past where they have intervened to replace absent leaders (unfortunately only after much pleading and often with the support of Tin Soldier who is no longer with us)
 

Ask97

Approved user
LV
4
 
Joined
Apr 30, 2018
Messages
109
Awards
1
I feel the pain of the OP and find the CS ( lack of) response very disconcerting. But Why not join another Good alliance and have fun. Control your destiny.
 
Top