Connection problems


New member
Apr 1, 2018

I will describe it the best I can.

Most of the time, like 9/10 when I attack medieval age (I'm gun powder), the attack is being interrupted saying there are connection issues. The whole army is lost and the game takes that attack as a failure, taking medals away. This happens only when I attack medieval age, but possibly other lower ages too - it's just that I haven't had a chance to attack them in long. It never happens when I attack gun powder age or enlightenment age.

Occasionally when searching for opponents I am given a chance to attack no-name level 1 dawn age with just two same buildings. Whether I wait for the timer to go down or try to place a unit, I get disconnected immediately not losing army or medals in this case.

Very often after medieval attacks failure, on loading screen it says the game can't connect to server.

I did try to reinstall, nothing has changed.

Has anyone had anything like this? Any cure?
Thank you.


Approved user
Feb 4, 2018
My experience is that the connection problem can happen with any age opponents. Fortunately I haven't seen this lately... My team mate just lost pretty sure 100% win in the world war yesterday, because of a connection problem. He had just dropped last of his troops to the field and was advancing really nicely when the connection was shut. This resulted as a defeat, all troops and tactics lost. Unfortunately that gave the opposing team a victory in the war too. Opponent was at Industrial Age lvl 158, and my team mate Global lvl 205.

I've bumped into a no-name base too with the same result that you described. In my case that base was well developed. I have written about this problem to the Customer Service, so they know that it exists. I'm just surprised that the program code allows you to build a base without a name and save it.


New member
Jul 17, 2020
Me too. One time I got 150 crown plus 3 P40s as compensation. But I am seeing this almost every day.

To me, it looks like when I get to the point where I am certain of winning 5 stars, it crashes. For weak Medieval (I am Gunpowder) opponents, it happens before I get my first star. For stronger opponents, I can get 1 or 2 stars.