Its silly these discussions even have to happen. No matter who's fault it is, there is a massive disconnect between BHG and their players, and its squarely on BHG. In fact, the lack of communication and blatant disregard for any community opinion is probably even more disappointing than the questionable direction the game has gone. There was once a staff of moderators here, people like IronAngel, that engaged the community daily, was very aware of what was going on in the game, you could actually tell he played the game and was in tune with it, even when people disagreed with him. They were able to communicate real information, whether we liked it or not, and seemed to genuinely want to make their customers happy and improve the game. To me, it seems those days are long gone which is a shame. And I'd agree, the problem seems to go well beyond the messenger.
