Failed to purchase starter pack 2 but charged my credit card

anthemz

Approved user
Joined
Jul 29, 2015
Messages
17
Hello there,

i'm trying to purchase starter pack 2, it keeps failed to purchase so i have tried several times,
suddenly i received a sms saying that it charged my credit card USD 59.97 (19.99 x3)
and i didnt receive crowns and extra house

why do charge me when i didnt receive anything? and starter pack 2 only can purchase 1 time.

how do i get refund?

please help, thank you.
 
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