Game will not launch

[JohnS]

On current update. IOS. Reinstalled. Fails when I try to launch - suggestions?

 

[King Crimson]

Suggestions? Yeah, read all the other posts on the forum.

 

[GO Mod]

Hello,
We’re sorry that you’ve run into this issue, we have sent you a direct message to gather more information and help you get this processed through our CS Team.

On current update. IOS. Reinstalled. Fails when I try to launch - suggestions?

 

[JohnS]

Hello,
We’re sorry that you’ve run into this issue, we have sent you a direct message to gather more information and help you get this processed through our CS Team.

Thank you

 

[Turnbeutel]

Same probs on iOS 18.4
Can't log in to my account

 

[GO Mod]

Same probs on iOS 18.4
Can't log in to my account

Hello,
We’re sorry that you’ve run into this issue, we have sent you a direct message to gather more information and help you get this processed through our CS Team.

 

[Turnbeutel]

Hey,
the last hours i tested my wifi connection, checked my iPad and macbook. The problem is still here and in my honest opinion I think the iOS update 18.4 is the problem ! Another user without this update has no probs with connection error. We tested it with my wifi and it worked fine.
So the problem is APPLE nothing else !

 

[Turnbeutel]

Ok I finally solved the problem by myself.
The advertising inside the Game is the Problem. My Router is blocking these URLs and ads, because I don‘t want it.
I bypassed it and voila…I‘m in the Game. I undesterand that we Need These ads for
keeping the Game free.
So if anybody had the same issue Take Look at „Netfilters“ inside your Router which are blocking advertising.
Hope this helps

 

[Pokusay]

Ok I finally solved the problem by myself.
The advertising inside the Game is the Problem. My Router is blocking these URLs and ads, because I don‘t want it.
I bypassed it and voila…I‘m in the Game. I undesterand that we Need These ads for
keeping the Game free.
So if anybody had the same issue Take Look at „Netfilters“ inside your Router which are blocking advertising.
Hope this helps

Hi, Could you please provide more detailed instructions on this issue?

 

[Rhythm14]

Hi, game keeps crashing and saying that I need to check my internet connection. I haven’t been able to get on since 10pm on 5/1/25. Thanks!

 

[GO Mod]

Hi, game keeps crashing and saying that I need to check my internet connection. I haven’t been able to get on since 10pm on 5/1/25. Thanks!

Hello,
We’re sorry that you’ve run into this issue, we have sent you a direct message to gather more information and help you get this processed through our CS Team.

 

[GODSPEED]

Ho lo stesso problema da due giorni. Come lo risolvi? Grazie.
I have the same problem for two days. How do you solve it? Thanks

 

[чубрик]

Здравствуйте, а стоит ли воопще изучить новую полку в библиотеке для скидок, если у нее много багов и проблем? Списывание короны, невозможность войти в игру и другие скрытые баги.

 

[GO Mod]

Ho lo stesso problema da due giorni. Come lo risolvi? Grazie.
I have the same problem for two days. How do you solve it? Thanks

Hello GODSPEED,

We’re sorry that you’ve run into this issue. We have sent you a direct message to gather more information and help you get this processed through our CS Team.

 

[GO Mod]

Здравствуйте, а стоит ли воопще изучить новую полку в библиотеке для скидок, если у нее много багов и проблем? Списывание короны, невозможность войти в игру и другие скрытые баги.

Привет, чубрик,

Нам жаль, что вы столкнулись с этой проблемой. Мы отправили вам личное сообщение, чтобы собрать больше информации и помочь вам обработать это через нашу команду CS.

 

[ztt]

Hello GODSPEED,

We’re sorry that you’ve run into this issue. We have sent you a direct message to gather more information and help you get this processed through our CS Team.

Since we finished reading the new library bookshelf, our building upgrade will automatically deduct the crown. If the crown is not enough, we will continue to receive network errors and be unable to enter the game normally. This will delay my upgrade plan a lot. You should fix these game errors as soon as possible and compensate the players who have suffered losses.

 

[Bluesparky]

Hello,
We’re sorry that you’ve run into this issue, we have sent you a direct message to gather more information and help you get this processed through our CS Team.

I have same issue, internet connection issue, not been able to log on for 2 days, tried from iPhone and iPad, latest update

 

[Bluesparky]

Have tried deleting app and reinstalling, still same issue, not a router issue as tried using 5g & other WiFi connections as well as my usual connection

 

[GODSPEED]

Have tried deleting app and reinstalling, still same issue, not a router issue as tried using 5g & other WiFi connections as well as my usual connection

It's a problem they are trying to solve. I also have an iPhone and if I log in to the account with multiple bases I get the error message. If I log in by creating a new village and with a different email using google the game works. We are waiting for the update.

 

[GODSPEED]

I have same issue, internet connection issue, not been able to log on for 2 days, tried from iPhone and iPad, latest update

Now it works on iOS too