In game chat down

[DUSTY1]

I have reported the issue to customer support. That said, players cannot request or receive troops and this will probably cost our opponent the opportunity to win the war. I hope the game makes this up to all the affected players, and I said as much to customer support.

 

[DUSTY1]

The problem resolved itself after a few hours (after the war was over). Yanno... I hate to complain about customer support because they are probably volunteers, but I get the laziest most inane responses off the cuff from them. Is this to meet some requirement to respond with some sort of contact within a certain amount of time? Telling me to reboot my game when NOBODY can use the in-game chat and it will affect the war outcome is not likely to fix any sort of problem (unless we were all in the same room, using the same wifi). If customer support IS volunteer, my apologies. All volunteer work is laudable.

 

[DUSTY1]

This can be closed, unless mods have some useful info to add.

 

[yemen]

This is a for profit company making a good bit of money off of the game. The CS is not volunteers. Incompetent enough to see how you might get confused though.