Ironsource is a Scam

FractalRelic

Approved user
Joined
May 18, 2017
Messages
3
Do not trust the company Ironsource that runs the 'complete offers for crowns' widget in the game. I have spent my time to complete some of these offers and have gotten no payout from 3 separate games, totaling over 4k crowns. Ironsource' support's answer to my ticket - rejected. Emailed them, with proof, ignored for weeks, finally get a reply: we 'apologise'(they can't even be bothered to use spellcheck) but since the server didn't log the information that you completed the offer there's nothing we can do. So I'm led to believe that all they do all day is send out apology letters and reject support tickets. Here I thought the whole reason to have a support and customer service department is to actually have them fix problems...my mistake I guess.

I will no longer be giving this company any of my time, I would suggest anyone else that values their time do the same. There's a significantly greater than zero chance that they will cheat you out of your time, so best not give it to them in the first place.
 

KniferX

Approved user
Joined
Sep 22, 2016
Messages
186
Actually apologise is the preffered English spelling for English speakers outside of North America, so it isn't a mistake (also for example, realise, same situation)

But anyway, thanks for the warning.
 

LordAnubis

Approved user
Joined
Nov 27, 2016
Messages
534
Never had a problem with them. A few rewards werent honored but after I remembered I did the offers before, I understood why.
 
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