TinSoldier thanks for the response. I am surprised you characterize the post as a misconception/ confusion. There is no misconception here, with this specific feature Nexon has shifted a war and strategy game to something much more akin to gambling such as slots. This is a very dangerous precedent and a slippery slope Nexon is going down: spin the dice for a better artefact, spin the dice for a better troop card, spin the dice for a faster upgrade, etc
To your specific points:
- you characterize the re-roll/ dice feature as an exchange of benefits (!). If I have to guess, I would say that is a legal counsel input into this response, lets be real, the exchange of benefits is players pay Nexon and roll a dice where they may or may not get a benefit (we can debate the probabilities of players getting a benefit, I would say they are skewed in favour of the house/ Nexon but that's not the main issue). Again, it is the reroll randomness that is the issue here, with unclear and undisclosed odds and costs and no controls to limit the number of dice/ spins that is my main issue here.
- no real money payout - the issue I described is not about payout, it is about pay in! Again I am disappointed at how Nexon choses to characterize this randomness/ dice roll. What I am concerned about is Nexon pushing players to get hooked up into rolling the dice numerous times in the hope of improving a myriad of artefacts (categories, percentages, etc) that now seem to be integral part of the game. The situation I am concerned about is Nexon through this feature pushing players to spend unintended and unsustainable amounts in game, without proper information and controls. It is not a situation of a player doing a few rolls here and there, it is a situation of a player being compelled to do hundreds of rolls for that extra edge in game. This is particularly a concern given the age of some of the player community for this game.
- source of crowns for re-rolls not being real money - this again is Nexon not acknowledging a problem or concern. While it is factually correct that crowns can be obtained via stag hunting (6 cr/ stag) or video ads (usually 5/ cr ad, sometimes but much less often higher crowns) or expeditions (I personally dont believe I have come across it, but may be a feature of the game), that is in no way the main source of crowns players use or will use for re-rolls (given at present 1 single reroll costs 100cr, but this is not a dice roll pricing post). Again, I am not concerned about someone hunting stags or watching videos for 1-2 weeks to do 1 single reroll, the situation I am concerned about is players rolling the dice for 50-100 times or more in one go, with a gambling like type of behaviours or attitude and with the associated negative consequences (over spending in excess of what is reasonable or affordable for some of such players). I saw you are communicating this point in some other channels (discord), factually point is correct (hunting a stag does provide 6 free crowns!), but is more of a form over substance given the vast majority of the crowns used for this re-rolls will actually be purchased crowns (or "real money pay ins" to use same terminology). Nexon should be open and acknowledge this upfront.
- benefits to the community to improve a line item - I saw a number of posts of how good this feature is to help improve a hard earned artefact elsewhere. That's not the situation I am concerned about, is not a player working diligently to improve a line item in an artefact, its the push by Nexon to monetize a player weakness and encourage a roll the dice attitude towards. I have no issue about Nexon offering a feature where players can pay x$ to choose 1 specific element of an artefact to improve/ change into something else and pay for it accordingly. This is no different to any other in game purchase such as troop cards or time or anything else.
- closed circuit with no additional benefit (just different one) and no ability to cash out - I agree with you here, money flows only one way in this equation, players forced/ encouraged/ tempted to roll the dice and pay up and Nexon to cash in! This together with the lack of disclosure, information and controls makes this issue arguably worse than online gambling offers (dice, slots, rerolls or whatever else they are called).
Overall, I am very disappointed at Nexon position, personally find this position not in line with responsible gaming (at least not my understanding of it), I think introducing the randomness element shifts the game from a strategy game into more of an online gambling offering. The direction and precedent Nexon is setting is dangerous and a slippery slope and I personally think it is wrong for online games, and not something I want to be part of.
Accordingly, I will be transitioning out of this game in short order. I have been a paying player of this game for few years now, but enough is enough. I will step away from this and other Nexon games (current or future) specifically for Nexon refusing to acknowledge this as an issue or do something about it (proper disclosure, remove randomness just charge a clearly disclosed amount for each of the artefact lines, input some controls to avoid addictive dice spinning behaviour, etc),
I also hope over time the community is able to provide to Nexon management further serious and quality feedback on this topic and Nexon to be more reflective and acknowledging of this issue, which in my view is or could be serious and have negative long term impact on the game and the player community.
So it seems to me the core of this confusion comes from the belief that re-rolling is a loot box. While there is an element of randomness when you re-roll an item, the cost is not to acquire something that you don't already have - it's just an exchange of benefits.
For your gambling concerns, please consider the following. The results of a re-roll are not tied to any real money payout. Crowns can be obtained from successful defenses, Stags, Expeditions, and from video rewards in some locations. Re-rolling isn’t directly tied to spending paid-only Crowns.
The team did want to add an element that the community requested, and in so is a closed system where A.) no additional benefits are gained (only different benefits) and B.) there's not a way to "cash out" your crowns, preventing the overall nature of gambling.
Thank you for concerns - always happy to clear up misconceptions!