Krieg
Approved user
- Joined
- Jan 27, 2017
- Messages
- 78
I’m am a paying customer of this game. Maybe because of that, I hate cheater and hackers. Feels like they stole from me and not only from Nexon. I report every cheater I spot and celebrate when they are banned.
But there is something very wrong in the lack of transparency of BHG and Nexon to deal with banning that may be a nightmare for honest players.
I have played for months alongside with Vikas in The 1st Dynasty. Learned to respect his skills and ethics. Honest an clean player, for all I could see.
3 days ago, he was nerfed and banned. When he asked for the reason, they said it was crown hacking. Vikas says, and I believe, that he didn’t even crowned anything for a long time. So, he asked for an explanation. Got no one, They say the decision is final.
We, his teamates, asked for explanations as wells. The answer is that they can’t discuss other players’ account.
There are no proof, no answers and no explanations.
But a great player and a great guy has left the game.
We all saw here in these forums a lot of case of errors and bannings, that Nexon was forced to acknowledge.
I found my account nerfed one day for an hour, “by mistake”.
This kind of episode ruins my confidence in the game, and my will of keep playing.
Nexon and BHG “final decisions” and lack of transparency would be bad even if was a company that don’t make mistakes. We all know this is not the case.
The account is not even the most important part. His reputation is. This is a community game. Is very hard to be labeled as a cheater in your community. He deserves answers. We deserve transparency.
But there is something very wrong in the lack of transparency of BHG and Nexon to deal with banning that may be a nightmare for honest players.
I have played for months alongside with Vikas in The 1st Dynasty. Learned to respect his skills and ethics. Honest an clean player, for all I could see.
3 days ago, he was nerfed and banned. When he asked for the reason, they said it was crown hacking. Vikas says, and I believe, that he didn’t even crowned anything for a long time. So, he asked for an explanation. Got no one, They say the decision is final.
We, his teamates, asked for explanations as wells. The answer is that they can’t discuss other players’ account.
There are no proof, no answers and no explanations.
But a great player and a great guy has left the game.
We all saw here in these forums a lot of case of errors and bannings, that Nexon was forced to acknowledge.
I found my account nerfed one day for an hour, “by mistake”.
This kind of episode ruins my confidence in the game, and my will of keep playing.
Nexon and BHG “final decisions” and lack of transparency would be bad even if was a company that don’t make mistakes. We all know this is not the case.
The account is not even the most important part. His reputation is. This is a community game. Is very hard to be labeled as a cheater in your community. He deserves answers. We deserve transparency.
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