Why my google account has already base in this game?

aspek

Approved user
Joined
Apr 8, 2015
Messages
4
Today I'm download this game at first time. At the first start it say "Too Many Device!" with this user "Blurdz". Screen Shot 2558-04-08 at 5.39.54 PM.png


Screen Shot 2558-04-08 at 5.39.09 PM.png

I uninstall this game about 3 time but it still belongs to someone else.
Maybe, because I play this game on Genymotion Android emulator(samsung galaxy s3) on my Mac. And this is my Mac nobody uses it.

I hope Blurdz see this issue. I want to tell you I'm not hacker.
 
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kypor

Approved user
Joined
Mar 28, 2015
Messages
6
This is ironic, that's the same guy who has my Google Account tied into the game as well. I've also escalated this to support with no fixes in sight. Seems that the Genymotion emulator itself is tied into anyone's Google play, which makes me wonder about the Google Play sync process itself.
 

Wvolf

Community Member
Joined
Feb 28, 2015
Messages
111
Hey - Thanks for reporting. The best way to contact us for further investigation on your specific account is to contact Support.

1. Submit a Customer Support ticket HERE -- include your Player ID, screenshots, time/date of occurrence, and anything else that might be pertinent
2. Submit an in-game support email by tapping Settings > Customer Service If you have already taken these steps, we appreciate your patience and hope to get back to you soon.

----

UPDATE: This is most likely happening because you are using an emulator. Please check out this page for more information on supported devices.
 
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Professorix

Approved user
Joined
Jul 30, 2015
Messages
0
Hey - Thanks for reporting. The best way to contact us for further investigation on your specific account is to contact Support.

1. Submit a Customer Support ticket HERE -- include your Player ID, screenshots, time/date of occurrence, and anything else that might be pertinent
2. Submit an in-game support email by tapping Settings > Customer Service If you have already taken these steps, we appreciate your patience and hope to get back to you soon.

----

UPDATE: This is most likely happening because you are using an emulator. Please check out this page for more information on supported devices.

Ich habe gerade versucht das Spiel auf 2 Tablets zu installieren und beides mal wurde mir dieser Account zugeteilt, also hat das nichts mit einem Emulator zu tun, weil das war das erste Mal dass ich die Apps installiert habe. Bei einem Tablet direkt mit Google-Konto Zuordnung und beim 2. habe ich auf abbrechen geklickt und trotzdem wurde mir beides mal dieser Account "Blurdz" zugeordnet!!!

Ich hab den Account bereits angeschrieben, was ich nun tun muss, um bei 0 zu beginnen.
 

Annunaki

Approved user
Joined
Jul 29, 2015
Messages
41
Hey - Thanks for reporting. The best way to contact us for further investigation on your specific account is to contact Support.

1. Submit a Customer Support ticket HERE -- include your Player ID, screenshots, time/date of occurrence, and anything else that might be pertinent
2. Submit an in-game support email by tapping Settings > Customer Service If you have already taken these steps, we appreciate your patience and hope to get back to you soon.

----

UPDATE: This is most likely happening because you are using an emulator. Please check out this page for more information on supported devices.


Its got nothing to do with using an emulator at all, Ive been playing using emulators via surface pro and normal mobile devices since many months ago and had not one problem.

Why cant you mods and Nexon admit that you have a serious issue with hackers stealing users accounts and changing player IDs? Stop using emulators as scapegoats it looks and IS extremely unprofessional.

And ironically as of now the article you link to is unavailable and are redirected to a support landing page.....
 
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Annunaki

Approved user
Joined
Jul 29, 2015
Messages
41
Translated by Google:

I just tried to install the game on 2 tablets and both times I was assigned this account , so that has nothing to do with an emulator , because that was the first time that I have installed the apps . In a tablet directly with Google Account assignment and the 2nd I click cancel and still me once this account " Blurdz " was both assigned !!!

I got the account already written what I now must do to start at 0 .
 
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