World War Map, Word War History, World War Hall of Museum Broken

DUSTY1

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Oct 18, 2016
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Trying to access the World War Screen causes a crash
Trying to access the World War History tab in the Alliance Gate causes a crash.
Cannot change any artifacts in the World War Hall of the Museum.
Our entire alliance is affected. My latest note to Support.

Re: [1517247]

"Thank you for the 150 crowns and the 3 P-40 Warhawks. I don’t know if that’s for the issue I’m having or not as other players outside The A Team who had no difficulties experienced also got the same thing.

Is there an ETA on a fix yet? The problem has been open since June 2[SUP]nd[/SUP] and I have not received any acknowledgement or confirmation of how this is being triaged.

I have 47 players who cannot win war, win conqueror’s chests, get rubies, and acquire blessings and troops tactics. Farming and raiding is not much of a game.

Regards,"
 

DUSTY1

Approved user
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Joined
Oct 18, 2016
Messages
124
CS finally responded to one of our players. They wrote:

"In looking into this issue, it appears you were recently
affected by a bug that prevented you from accessing
World War. We have determined that this happened
because someone in your alliance had an emoji in their
name. We will need to rename those players and remove
all of your old wars in order to fix this issue. We will be
rolling out a permanent fix for this issue in the next few
weeks, but in order to fix your tame now, we need to
perform the above actions.
Weill begin renaming and removing old wars tomorrow.

Thanks for your patience as we attempt to correct this
problem."
 
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