Wrong loot displayed in list

[Menaxa]

The loot displayed in attack and defense lists is wrong. It seems that the attacker‘s bonus for gold looting is applied to oil and food as well. The bonus percent for food and oil are both ignored.

 

[Menaxa]

Hello BHG, just a reminder, that this issue is officially open and under watch of your customers for over a month. Please let us know when you are able to fix this within this week…

 

[oddin]

I can provide photos that prove this bug. This is quite serious and all LRR players lose big time here.

Leviathan TheWise pls can you acknowledge this bug and start working on a fix. Pm me pls if you want photos etc

 

[TheWise]

Hey both, just want to make sure you have each submit a ticket to Customer Support (along with any photo evidence) for this so we can start to track reports and progress for it: https://nexonm.helpshift.com/a/dominations/?contact=1

 

[oddin]

i have submitted. CS could not explain why this is happening. I gave them the proof and a possible explanation of what really happens.

 

[Leviathan1]

Hey! Can you send me a direct message with your CS ticket number so I can follow up with them?

 

[oddin]

pm sent.........

 

[oddin]

Coren, who attacked Oddin (me), had 171% GOLD looted (159 arl + 12 Gold looted)
He had 300% oil looted. (159 arl + 141 oil looted)

He did receive 38 080 oil from his attack (not including domination bonus).



The attack AND defense log both shows 25 799.

Here is the maths.
38 080/4=9520 (this was the loot available from the attack)

9520×171%=16278
16279+9520=25 799.
This is what shows up in the attack and defense log and calculated by Corens gold looted bonus but calculated on the number of oil looted.

So the LRR is in fact calculated on gold looted not oil looted.

imgur.com/a/641omVC

 

[oddin]

bump...

anything getting down about it? Leviathan

 

[oddin]

Leviathan TheWise some form of communication guys pls. You havent answered anything about this issue!

this is not a visual bug. LRR is calculated based on wrong values...

 

[LordStark263AC]

*cough cough*

 

[Leviathan1]

Hey all, trying to get a bit more info on this one. Menaxa and LordStark263AC, can you each share your Customer Support ticket #s with me regarding the issue?

 

[Menaxa]

Hi Leviathan, sorry I wasn’t here a while. Did not expect any reaction actually. I think it is too long ago to find the customer service ticket for me. Kind of given up on it. If you want just mail me your open questions regarding this to my vip mail. I had a conversation with Josh about this issue months ago.

 

[Leviathan1]

Completely understand, we should be able to find your CS ticket with your Player ID. Just want to make sure we have as many details as possible to review. I've PM'd you to collect your Player ID!

 

[oddin]

any news about a fix for this?

 

[oddin]

bump... do we have something about this? Leviathan

 

[Underdog]

Only been 4 months,,,,

 

[theBobNamedDan]

If it is like alliance perk 3, it will take another 2 years to sort it out

 

[oddin]

and it is something that doesn't need extra info from the players. All they need to do is make an attack and record their rss before and after in contrast with what the attack/defence log says

 

[Leviathan1]

Some updates on this. It's taken a bit longer to review because we've found there are two different bugs happening with this.
The first bug is related to our Replay Log Inaccurate issue, so sometimes the loot amounts are displayed incorrectly in the Replay Log but are still being calculated correctly.
The second one is related to our benefit calculation formula actually miscalculating. We are having the dev team take a look into this bug first!