Wrong nations

[farzad.a]

Hi I have big problem when i run game i see diffrent layout in my nation For example: I have walls and gates but in this new one not In my nation i have 3* tower all was level 3 but in this new one all is level 1 even my level is wrong Please get back my nation B.R

 

[Ithomasuk]

Same problem. Emailed customer support, waiting to hear. Have lost a lot of progress. Please fix this!

 

[wboevink]

Same thing happened to me this morning, different layout, different wonders and lost a lot of progress.

 

[Abzilla]

This happened to me also on Sunday. I just hit the "are you there button" and it reloaded a different base. I have also emailed support and waiting..... I would even be interested in restarting considering I was not that far into the game. No point in putting time into this base since they just might switch it back any time now....I hope.

 

[wboevink]

Well I invested 10 bucks to get a head start, that money is wasted. 50% of my progress has gone up in smoke. Hopefully Apple will approve my refund.

 

[farzad.a]

The thing is are this current nation exist and we can play it and continue that or sometime somehow we lost another nation and we kick to day 0 !? Come on team this is not regular bug thats important bug must be fixed as soon as possible

 

[Wvolf]

Hey all - Thanks for reporting. If you feel like the game is not working properly, the best way to contact us for further investigation on your specific accounts is to contact Support.
1. Submit a Customer Support ticket HERE -- include your Player ID, screenshots, time/date of occurrence, and anything else that might be pertinent
2. Submit an in-game support email by tapping Settings > Customer Service

If you have already taken these steps, we appreciate your patience and hope to get back to you soon.