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10.1120.1120 cannot load game

tintin

Approved user
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Aug 23, 2017
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On two devices on wifi & 4g, suddenly after updating to 10.1120.1120 on Android the game loads but immediately reloads after displaying this error:

Screenshot_20220608-211100.jpg
I'm now unable to load the game past this point on any device or connection, all of which work fine and have had no changes other than updating the game. In fact, I updated one device and it throw this error while the older version still worked.
 

Harlems369th

BHG Moderator
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May 6, 2022
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On two devices on wifi & 4g, suddenly after updating to 10.1120.1120 on Android the game loads but immediately reloads after displaying this error:

View attachment 9606 I'm now unable to load the game past this point on any device or connection, all of which work fine and have had no changes other than updating the game. In fact, I updated one device and it throw this error while the older version still worked.
Hi Dancedar,

Wanted to let you know the team is working on looking into this issue for the 10.2 update. If you haven't already feel free to submit a ticket to our CS Here. We have plenty of folks doing a great job of reporting the issue, and it's helping us to hopefully come to a resolution soon!

Thanks!
 
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