Game wont load

[CosmicChaos]

I am having a nightmare as I can not load my game and despite contacting customer services, and replying over and over again, the same info, they now are not even responding. I have cleared my cache, I have tried to load on different network, I have tried to load on a different device, yes I have lots of memory, it's a newish Samsung s8, i have given screenshots yes I ha e done all of the above over and over again and it looks like that's it! I asked for an update, nothing, no response, like I don't matter

 

[Aqua]

Seems to be a couple of people having same issue, one in our alliance can not load either.

 

[DocHolliday]

I am having a nightmare as I can not load my game and despite contacting customer services, and replying over and over again, the same info, they now are not even responding. I have cleared my cache, I have tried to load on different network, I have tried to load on a different device, yes I have lots of memory, it's a newish Samsung s8, i have given screenshots yes I ha e done all of the above over and over again and it looks like that's it! I asked for an update, nothing, no response, like I don't matter

Same here. Can't load my alt account for about 6 days.
( my main account loading normally so far)

 

[Gelonia]

Sto avendo un incubo perché non riesco a caricare il gioco e nonostante abbia contattato il servizio clienti e risposto più e più volte, le stesse informazioni, ora non rispondono nemmeno. Ho svuotato la cache, ho provato a caricare su una rete diversa, ho provato a caricare su un dispositivo diverso, sì, ho molta memoria, è un Samsung S8 nuovo, ho fornito screenshot sì, ho fatto tutto sopra ancora e ancora e sembra che sia tutto! Ho chiesto un aggiornamento, niente, nessuna risposta, come se non avessi importanza

Cambia app di setup tipo (Google play)