• Leonard Smith Discount Error
    We are aware of the Leonard Smith Event discount not working properly for players. We will reactivate the event once we correct the issue blocking the 15% Discount.

Allliance cannot view or start wars

Morganye

New member
LV
0
 
Joined
Oct 20, 2021
Messages
7
After our last WW ended, no one is able to view the war page or start a new war. The moment you try to view it, a spinning wheel appears and never goes away (even after letting game time out and reconnecting). While the wheel is spinning you can still select other buildings, but the red 'X' to close any window is not useable.

It seems to be an alliance specific issue, as I left and joined multiple other alliances and could view their war page. After rejoining "Hand of Fate", I could again no longer view the war page. Our world war history is also blank.
 
Solution
Hey there, this is something our CS team should be able to sort out. If you've already tried opening a ticket, feel free to send me a PM so we can have the support team take a look.

Morganye

New member
LV
0
 
Joined
Oct 20, 2021
Messages
7
Still broken after update. It's been almost 3 weeks now, isnour alliance ever going to be able to participate in the game again?
 

Leviathan1

BHG Moderator
LV
0
 
Joined
Jun 8, 2020
Messages
186
Hey there, this is something our CS team should be able to sort out. If you've already tried opening a ticket, feel free to send me a PM so we can have the support team take a look.
 
Solution

SalvoB

New member
LV
0
 
Joined
Jan 10, 2022
Messages
1
hi Leviatano, even in our alliance we have had this problem for about 10 days, we have contacted support several times without resolving anything
 

avia999

New member
LV
0
 
Joined
Mar 10, 2020
Messages
3
Our clan has same problem after the latest global failure. Currently we can not start world war, bug looks the same as in first message.
 

avia999

New member
LV
0
 
Joined
Mar 10, 2020
Messages
3
After our last WW ended, no one is able to view the war page or start a new war. The moment you try to view it, a spinning wheel appears and never goes away (even after letting game time out and reconnecting). While the wheel is spinning you can still select other buildings, but the red 'X' to close any window is not useable.

It seems to be an alliance specific issue, as I left and joined multiple other alliances and could view their war page. After rejoining "Hand of Fate", I could again no longer view the war page. Our world war history is also blank.

Same for our alliance.
 
Top