Code 400 Network Error

[plus297]

Whenever I try to go to a multiplayer battle I get a Code 400 Network Error (see attached image). After a few seconds it automatically refreshes and it seems to successfully find a village to raid, but after I deploy troops they don't move and I eventually lose the battle and I lose all my troops. Weird thing is that I get a report of my battle, and even though it says I lost, if I view the replay it actually shows a properly working battle with me winning (stars gained, resources looted, some troops left).

I already sent a ticket to support but they couldn't help. I was wondering if:

1) Other people are also experiencing this issue
2) Any possible workarounds or fixes
3) Acknowledgment that this is a known issue and a fix is being worked on

 

[Cero]

Yup same issue i got. Customersupport told me to fix my network.. Sebt tons of attachment of screenshots since they keep asking it. So i hooked it up at my friends place = fail, i hooked it up at my work = fail, i hooked it up at the network of my University (fiber connection) = fail nope...now i just let it go... Maybe they gonna fix it or maybe not i dont care anymore wasted 20 euro's iOS 8.3 Using iPhone 5s

 

[Wvolf]

Hey all - we are in the process of gathering more information on this issue. It would be super helpful if you could update your tickets with your geo-location and your internet service provider information. If it is easier, please PM me with the info. Thanks!

 

[plus297]

It doesn't seem like it's actually a network issue though (or if it is, at least it's not specific to any particular network). I'm experiencing the same problem on multiple different wireless internet networks, as well as if I turn off wireless and use 3G/4G cellular data. I've tried running on cellular data in different locations (Georgia and North Carolina, US - I did some travelling this weekend). Meanwhile, a family member had no issues with this network error and is able to successfully run multiplayer battles. This family member had no problems using both the same wireless internet connection I was using as well as cellular data on the same network/data plan as me. My phone is an iPhone 4S, using OS 8.3 (problem first occurred running OS 8.1, I just updated to 8.3 and I still have the problem).