GCI bug

Horsepower

Approved user
Joined
Aug 26, 2016
Messages
439
Noticed the GCI’s are not causing damage after yesterdays update.
 

TheWise

Big Huge Moderator
Staff member
Joined
Apr 21, 2015
Messages
481
The team is aware of the issue, if you happen to run into this as well please submit a ticket to our CS Team here.
 

Horsepower

Approved user
Joined
Aug 26, 2016
Messages
439
I did submit a ticket. Got a response asking me to prove it. Come on now. It’s a well know bug now and causing problems in wars. Please don’t drag your feet fixing this.
 

Horsepower

Approved user
Joined
Aug 26, 2016
Messages
439
Here is your CS response.
 

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TheWise

Big Huge Moderator
Staff member
Joined
Apr 21, 2015
Messages
481
I understand your frustration, but this is a very fair ask from the CS Team. Any additional information helps, they aren't asking you to prove it happening, they're asking for additional information to help speed up the investigation progress for the development team. A screenshot, video, and exact step-by-step details on repeating the issue you're running into are all pieces that can help find the root cause. It's an ask for you to help the team to get a solution as quickly as possible.
 
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