Hotfix gifts not received

PrimeMinisterKIA

New member
Joined
Jul 24, 2023
Messages
4
Hi. I didn’t get the 5 6-hr speed ups that everyone else did. I did delete the app and reinstall at some point (maybe even twice) during the last week when all these issues were occurring. Could this be why I didn’t receive them? Is there a way for support to grant them to me now?
 

King Crimson

Approved user
Joined
Apr 21, 2016
Messages
1,033
When free gifts used to be given, weren't they sent to our inboxes? Seems strange that these gifts were something we had to collect from the sales window. Maybe they were only available for a few days and if you missed them well, too bad?
 

PrimeMinisterKIA

New member
Joined
Jul 24, 2023
Messages
4
Hi. I didn’t get the 5 6-hr speed ups that everyone else did. I did delete the app and reinstall at some point (maybe even twice) during the last week when all these issues were occurring. Could this be why I didn’t receive them? Is there a way for support to grant them to me now?
Good news, peeps. I did see them after cust. serv. told me where to find them (as someone mentioned, in the SALES tab). Why I should’ve thought to look there, I have no idea. But I will in the future. Thanks for your comments, players.
 
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