Chadwicke
Approved user
- Joined
- Apr 11, 2016
- Messages
- 1,811
BHG_Muet since the BHG support person I had been dealing with went on vacation and connected me back to game masters the handling of things is terrible.
I reported a 286 player named axe who had everything working at once two weeks age and got a canned response. I asked again calling out the canned response they sent a real message... today I attack get the same player axe still at 286 level still with everything working upgrade at once , clearly investigation team is code for this message is going in the trash . How do you expect to make the changes to cheating you mentioned in the other feed if you customer service can't be used at all for this? 1000s of players report this type of workers hack every day with screen shots to customer service and time and time again nothing is done. This is theft from BHG and is also theft from everyone playing legit with money . Here is what you do in the case of crown and workers hack ban the players permanent and further persue the legal action as described in the terms and conditions of the game . This is intellectual property they are stealing and is punishable by up to 10 years in prison and several 100 thousand in fines. Hackers are walking all over this game now . DO SOMETHING for once take a stand that your not going to allow theft of your company and your customers.
I reported a 286 player named axe who had everything working at once two weeks age and got a canned response. I asked again calling out the canned response they sent a real message... today I attack get the same player axe still at 286 level still with everything working upgrade at once , clearly investigation team is code for this message is going in the trash . How do you expect to make the changes to cheating you mentioned in the other feed if you customer service can't be used at all for this? 1000s of players report this type of workers hack every day with screen shots to customer service and time and time again nothing is done. This is theft from BHG and is also theft from everyone playing legit with money . Here is what you do in the case of crown and workers hack ban the players permanent and further persue the legal action as described in the terms and conditions of the game . This is intellectual property they are stealing and is punishable by up to 10 years in prison and several 100 thousand in fines. Hackers are walking all over this game now . DO SOMETHING for once take a stand that your not going to allow theft of your company and your customers.