Layout Editor still crashes when clicking on War Base tab

SnakeEyes

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5.0 known issues:

Issue: Trap blessing sometimes doesn’t work.
Description: Sometimes player return to their base and the trap blessing has not correctly reset their traps.
Status: Fixed
For the current release we have disabled purchases of the Trap Blessing, since it is nonfunctional. We will restore it in the coming release

Issue: Base/Map Editor Crash
Description: Some users may experience an app crash when trying to edit their base layout.
Status: Investigating


This issue has been around since the 5.0 update and still haven't been addressed yet. I can edit my town base just fine but whenever I click on the war base tab or edit during the world war map screen my app crashes on both my iphone and ipad. I believe there might be a bugged warbase layout that is causing the glitch or account base issue as it happens on multiple devices and even after reinstalling. Customer service keeps saying it's being looked into but it's been over 6 months since I can last edit my war base! I'm tired of getting the run around and nothing being addressed after so long. Please look into this to fix!
 

SnakeEyes

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I still haven't heard anything back yet on when this issue if it will be resolved or actually looked into since it's been over 7 months now. I sent a private message to TinSoldier with no reply yet. Please look into this issue as it's one of the most important functions of the game that isn't accessible to some players.
 

TinSoldier

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I'm sorry that I don't have any more information than CS has already given. It is being worked on.

I do know that a fix for this would require a new update to come out, and (sadly) couldn't be fixed on the server alone.
 
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