National Trade Goods not being awarded?

ELITE JAG

Approved user
Joined
Dec 8, 2015
Messages
146
Several of our players are not getting NTGs awarded after a number of consecutive 5 star attacks. Is this happening to you? Seems like there may be a problem in NTGs being awarded...
 

Thud_

Approved user
Joined
Nov 15, 2015
Messages
68
Are they missing the diamond too? A hard close and restart of the app will clear the problem, although the goods and diamond are lost.
 

Brand Marrow

Approved user
Joined
Jan 21, 2016
Messages
1,117
I think the NTGs you get in a battle depend on how many your opponent has stocked up (just like normal trade goods)... so if people are using them up in wars and not keeping a stockpile, they may be harder to get... is this right Nb4powerup ?
 

Bowmore

Approved user
Joined
Jul 11, 2016
Messages
79
They really need to change this so a minimum of 1 NTG is awarded in every 5 star attack. I can't think of any reason not to do this.
 

Sjnk77

Approved user
Joined
Jun 9, 2016
Messages
28
Your National Trade Goods can't be stolen, so whether the defender has any or not should not make a difference. I was also under the impression that you got them from 5 star victories and I also have had many attacks lately that have resulted in no NTG's. So I'm thinking that a 5 star just gives you a chance at getting NTG's not a guarantee. Clarification would be great though.
 

Nb4powerup

Community Manager 
Joined
May 16, 2016
Messages
741
We're looking into this further but there is a display error that's not showing players that they earned NTGs in the battle results.
 

Quovatis

Approved user
Joined
Aug 29, 2015
Messages
1,454
You're still not guaranteed an NTG, but if you are awarded one, it will show in storage (even though not shown on summary screen)
 
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