Nexon, where is our Glory?

TheJackals

Approved user
Joined
Jan 8, 2016
Messages
34
Nb4powerup

Bombardier UK has just won a war , however instead of adding the 281 glory points for winning, nexon marked it down as a defeat and we lost 674 glory points !

Both teams maxed out on stars. Both sides got 5 stars on each base.

So we were hitting for time. We were quicker by 2 seconds. Therefore we should have a victory page not a defeat, and our glory certainly should not have been deducted!

Our win was acknowledged by customer services, so why has our glory not been reinstated !?
Why is it so difficult to add it to our score.

We are missing a total of 955 glory points!
 

TheJackals

Approved user
Joined
Jan 8, 2016
Messages
34
No Title
 

Attachments

  • photo10801.jpg
    photo10801.jpg
    49.6 KB · Views: 41

TheJackals

Approved user
Joined
Jan 8, 2016
Messages
34
And we are still waiting for our glory to be reinstated and the glory we should've been rewarded to be added on!!!

So what we war , win and still get our glory taken off us! Makes a mockery of war really!

When will we see our glory !? TinSoldier Nb4powerup
 

TheJackals

Approved user
Joined
Jan 8, 2016
Messages
34
It's an insult, we fought hard to not lose that amount of glory, you can see how close it was...and for this to happen is unbelievable :(
 

Imaera

Approved user
Joined
May 26, 2016
Messages
455
Hey, Jax! The game became a bad joke. No answers from mods, no help from CS, all your efforts and money spent are going to waste. In the actual state of the game, there's no fun left... only frustrations.
 

TheJackals

Approved user
Joined
Jan 8, 2016
Messages
34
Hey Nim, I agree, it's just awful the amount of problems that arise. Most I can cope with , brush it off but this one...taking glory even after winning is just insulting.
Any word on the decoy issue ? I have noticed the lag, it can get so bad I can't deploy anything but the timer still ticks! 🤷‍♀️
 

TinSoldier

New member
Joined
Jun 4, 2017
Messages
1,568
The team is investigating the issue behind why this war declared the winner the way it did.

Unfortunately, we do not have the tools to award Glory, and the best course of action is to alert both Nb4 or myself, and Customer Service.

When information becomes available, we will be happy to share it!
 

Quovatis

Approved user
Joined
Aug 29, 2015
Messages
1,454
You don't have the tools to award Glory? What?? A CS college student could type up an SQL command to award that glory in about 10 seconds. That's about as easy of a database update as there is.
 

TheJackals

Approved user
Joined
Jan 8, 2016
Messages
34
Still waiting for some sort of definite answer regarding above result and to me we won on time...so would like to know when we can expect our glory to appear 👍🏼🎉
 

Nb4powerup

Community Manager 
Joined
May 16, 2016
Messages
741
Hi,

As TinSoldier explained, CS and the developers do not have a tool to award Glory. I know that isn't ideal since you lost your glory but we simply do not have the means to restore it. BHG is investigating what caused this and once we have an update, we'll provide it.
 

TheJackals

Approved user
Joined
Jan 8, 2016
Messages
34
I am saddened by this, the amount of Time, resources, troop cards, money spent to get to where we were....
The effort we put into that war to ensure all of that didn't go to waste....for nothing.
What if this happens again? What if we win and nexon still takes our glory again.....
 
Top