Prominent Hacking Scandal and Theory

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RisingFS

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Hacks and cheats have unfortunately compromised the game. To deny any use of crown manipulation and troop count "modifications" among the player-base is delusional.

You may question the existence of cheaters, asking "but I'm not running into any maxed out bases or rampant amounts of attacking troops?". Like many fellow players have stated before, all you have to do is search the Leaderboards, look at the top players and alliances, and visit player bases that are at max level (approx. lvl 130+)

Maxed bases exist and will continue to exist unless the game and server architecture is thoroughly revamped. All of us beg the moderators to fix and/or relay the message to the developers to fix the game to remove the cheaters, and time after time the response is to submit a ticket to customer support. The struggle between submitting CS tickets maxed bases constantly appearing is prominent and proves weary for the player.

My Theory:
I wondered why for so long, the moderators asked and continue to ask us to submit CS tickets to remove cheaters? Why couldn't they jump into their databases and remove them themselves (compare the player's current crown amount with how much money they've spent)? I've come to a possible conclusion that they can't.

The current hack exists to modify the client-side code (meaning the code that's in the app on your device) in a such a way that when you clear debris, you receive a large amount of crowns. This means that all the data and information for crown amounts is stored on your device and may not be located on their servers. They ask you to submit CS tickets because cannot tell who's cheating on their servers.

To put it in kinder words, they kinda screwed themselves. They need to know the names of people who have cheated and see screen caps so they can go into their database, find that user's player name, and remove him. What does this mean in the long run? That as people start to reach the current end-game, it will be difficult to distinguish hardworking and honest-paying users from cheaters. People who play the game without hacks and cheats can be falsely accused. In order to fix the current cheating scandal, they'd have to rewrite the code that's on your app and device and move it to their servers. They need to move all information (and if it doesn't exist, write new database entries) about the player's crown count, current level, and money spent onto their servers.

I sincerely hope management makes the right call and develops a new way to track cheats and hacks. They remove the competitive element from the game, and make it difficult for honest players to progress.

I ask sincerely to the moderators that you take some time to gather your team, run through the top player and alliances yourselves, and take note of bases that seem to be hacking. It should not have to be the player base that spends all their time hunting down cheater bases and writing up and submitting a support ticket. They should be able to PLAY the game and not have to work as a Quality Assurance tester.
 
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Redgar

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Yes, they can't. It's a sad story, but they are a small team which almost made it right and it deserves a lot of respect.
But what they could do is doing much more manual and semi-automated 'cleaning' efforts. Also, they could 'hide' cheaters or suspicious accounts using user level in matchmaking. This is where they fail so badly, since they had enough time. They keep on releasing awesome content in broken environment. What a waste.
 

Christopher Jackson

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That is the point that I was trying to make in some of my other posts. Everyone that has a maxed base MIGHT not be cheater. Sending screenshots of players that you suspect are cheating and banning is NOT the right approach and that kind of behavior could result in legal action against BHG and Nexon. If my account was banned just because someone submitted a screenshot of my base, I would immediately hire a lawyer. Slander and some other terms immediately come to my mind. A screenshot of a max base is not enough. Some people copious amounts of money for their hobby.
 

-BOOQUIA-

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I was able to find opponent this morning but its useless they were all high level industrial age with no resources so its useless attacking them.Its too obvious that they all upgraded instantly without spending any cent. They dont bother Buying resources because they dont need it.For us who doesnt want to spend much on the game now because others are getting it for free there is no way for us to level up getting this guys with no resources.I did not try attacking them so i logged off when i checked i got attacked by max level ind age players.
 

Aussie guy

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Your theory is probably close to the truth. As you say "-That as people start to reach the current end-game, it will be difficult to distinguish hardworking and honest-paying users from cheaters.-" I believe you are spot on with that comment. If Nexon/BHG want to minimise hacking now is the time to act. Even if it means a week or two of "server maintenance", I would be happy to wait for that, if it meant hackers were removed from this game. The release of the Industrial Age should have been a massive boost to everyone's morale, but instead Nexon/BHG have allowed the hackers to gate-crash the party. Now is the time to kick them out. Be ruthless. Send a clear message of support to honest players. As it stands now, many players in my alliance have already quit, I'm waiting to see if any of the hackers I have reported are removed from the game...if nothing happens, then I'm out too.
 
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garylem

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It is much too late to do anything about hackers. If they could've, they would've. I've submitted various 'tickets' wither screenshots. Had heard nothing, bases still up months later. Im with the others who say to 'just accept it'. There will always be someone who hacks or spends more $$$ than me or has more time than I do to play. It's best to not get too involved in this game or spend too much $$$. We know what it is, we see the hackers. They clearly aren't going anywhere.
 

-BOOQUIA-

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i agree with you garylem..rightnow i told my team the same.just play it casually and dont spend money anymore.Ive lost faith already that fairplay can still be achieved in this game.ive seen players got banned, even if they do they can always setup new account and hack the crowns and setup bases in just few hours.we expected too much for this update but it did not work.
 
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Redgar

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It's so sad they put us in position quit or cheat. And then quit. You may be the last one over here playing from early beta-tests, so I'd like you to stay.
 

MadFury

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Very well put Rising. I do feel like its swimming against the tide at this point. My approach has simply been "Don't be scared. Just be prepared for the worst", because that's the state of the game. I really hope something drastic happens with the cheating situation before alliance wars are released, but I wouldn't hold my breath.
 

Gambrinus

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I've already had several big spenders in my alli leave because of cheaters, and the rest in the alli tell me that aren't going to spend another dime on the game until there is proof that all these cheaters have been eliminated. this update promised the elimination (or at least reduction) of the cheaters, but it really only seems to have rehighlighted the issue again and it's more of a problem than every before
 

The Prince

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I understand that the developer team comprising from a small bunch of genius but as time taken long to detect the hackers, I dunno if the developer is able to drop a server maintenance icon for server cleaning by detecting the database from the 1st 100 highest levels. If one day could kick 10 hackers, we can celebrating kicking 300 hackers by end of next month and so on. It might be not easy although I am not from technical side of this game but even when i played MMROPG game 10 years back, the technology of a decade ago was able to do above cleaning in shorter period.

I really really wish I could spend a bit money on this game by buying 1200 crowns every month since it is just $ 9.99 but with so many hackers around, I try not to.
 
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Hi folks. We don't discuss what or how we do things with cheaters. In part, the CS tool provides us with tracking data for reporting and historical reference. It also gives a larger team access to research the issues. We check them from here when we can, but the intent is to really be able to track things instead of catch as catch can.
 
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