Soviet Power Plant time discrepancy investigation

[TinSoldier]

We are in the process of investigating the discrepancy of time remaining listed on the Soviet Power Plant.
The time remaining shown in the Info window is the correct time. This thread will be updated as more information is available.

 

[Saruman the White]

Perhaps if you had the amount of crowns needed decreasing as the time goes on?

 

[polo1967]

Good luck with that. I mentioned it almost a week ago when it had almost 30 days remaining. Here it is with just over 2 weeks and the price is still the same. Still no feedback. Even a "no" would be sufficient.

 

[LordAnubis]

even 3k crowns at the start is ludicrous.

 

[DRADIS]

Yep. And to imagine that this is Nexons idea of celebration and thanking their customers. Selling overpriced buildings. What a joke.

 

[_Flash_]

Hello TinSoldier
Please provide an update on this issue.
By clicking on the power plant, it says '5d 19h', and the Info window shows 'Time Remaining' as '15d 7h'.

I understand that you've acknowledged this discrepancy, but, I'm afraid the plant will disappear in '5d 19h'.
If this issue isn't addressed in a timely manner, it might be too little coming too late.
Would appreciate an update and a fix at the earliest.

Thanks in advance for your help!

 

[LordAnubis]

***CRICKETS***

The silence speaks volumes especially since players are now reporting the building being removed from their bases weeks before the global expiration time.

Biggest con job ever.

 

[Kambodia]

TinSoldier

I reported the same discrepancy 2 weeks ago, then 1 week ago and the only response I received from CS is that the global expiration date is 5/2 regardless of when the building was purchased. I know that which is why I bought the building the very day it came out, so I should be able to enjoy the building for 15 more days. However, I logged in this morning and the building is gone. I thought you said the correct time is within the info details of the building which would have been 15 days. I took screenshots last night and wrote CS for the 3rd time regarding the same info.

 

[Quovatis]

Wow, another epic fail by the company. Hope they give good compensation.

 

[TinSoldier]

As some of you may have already noticed, your Power Plant has expired.

We are working to replace any of the Soviet Power Plants that have prematurely been removed from people's bases.
I apologize for any confusion in the interim.

 

[cclaerbo]

TinSoldier Maybe some sort of extra compensation is in order for all of us that bought this building and now without it.

 

[Tsamu]

Will anyone who purchased the original Soviet power plant get the two 7-day power plants in inventory? That would be acceptable.

 

[TinSoldier]

Tsamu - Yes!

All players that have purchased the Soviet Power Plant will also receive 2 of the 7-Day versions of this building. You should see an inbox message with more details, as well as the new buildings in your inventory.

 

[cclaerbo]

Thanks for fixing this quickly

 

[LordAnubis]

That is unacceptable. You are CHARGING 3k crowns for the compensation! Players deserve full refunds of crowns.

https://imgur.com/QoiORYC

 

[_Flash_]

Thanks, TinSoldier, for the quick resolution. Appreciate it a lot! Many thanks!
I've received the two power plants in my inventory and 100 crowns.

Can you please confirm if these two power plants won't expire on 5/2? If they are going to expire on 5/2, I had better activate them immediately, one after the other.
Thanks in advance for your help!

 

[ReekyBullet]

LordAnubis except that they aren't... That sale is separate to compensation

 

[TinSoldier]

Correct _Flash_ - these 2 new power plants will function like regular event buildings in your inventory. They will not expire on 5/2, and can be used back to back, or stored for future use!

 

[_Flash_]

Awesome! Thanks for the confirmation! Appreciate it a lot!