stuck at tutotial "Creating Barracks"

[Aldrien]

Hi to whom it may concern,

I played the game on my iphone I finished building the barracks and training spearmen (following the tutorials) then suddenly my connection cut off and then I reconnect again to the game but I'm stuck in the store tab to build the barracks but i already built it. Can't remove the barracks/sell it or anything and can't progress through the tutorials. I already tried to uninstall and re-install it but didn't worked.

Thanks in advance

 

[Guest]

Hi Aldrien, thanks for taking the time to report this bug to us! Are you currently playing on iOS or Android? Depending on which OS you're using, the steps to delete and restart the game may be a little different:

Android: Settings > Apps > DomiNations > Clear data. You may also want to Uninstall the app from the same menu to be safe.

iOS: Long press the DomiNations icon to delete it from your device, then re-download it from the App Store.

Let me know if those tips helped!

 

[Aldrien]

Thanks for replying Aulia.. I'm using IOS 7 and I already done uninstalling the game and redownload it from the AppStore but didn't worked I also tried to hide it in the device using iTunes( to remove the cloud icon in AppStore)and redownload it again but still no luck

 

[Guest]

Sorry to hear that my troubleshooting tips didn't help! I'll inform the Game Team and provide them with the information you've given me! Hopefully I can confirm a fix for this soon! Thank you for your patience during this time.

 

[Jackuriki]

My girlfriend is playing using apple and she got stuck at attacking the barbarians, uninstalled 10x already same problem.. cant continue with tutorial... oos error something like that..

 

[Aldrien]

Just asking, still no fix? Waiting for the fix for this..